Joshua Armstrong
Joshua Armstrong at Glenbrook Dodge Chrysler Jeep Fiat

Joshua Armstrong

Service Advisor

Glenbrook Dodge Chrysler Jeep Fiat

100 W Coliseum Blvd
Fort Wayne, IN 46805

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4.8
113 Reviews
4.8

113 Reviews

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113 Reviews of Joshua Armstrong

April 13, 2026

Dealership Rating
Employee Rating

Dealership found loose bolts causing unusual noises. The bolts were not tightened by another shop after that other shop did some repair work. More

by raberon23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2026

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for sharing your experience with the repairs. We're glad our team at Glenbrook Dodge Chrysler Jeep could identify the issue. Your feedback is appreciated.

April 06, 2026

Dealership Rating
Employee Rating

Everyone there from the time I got out of my car seemed like they were waiting for me. I was very pleased with their work. More

by Satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Smith, Fred Naag, Jim Mickelini , Dave Pena

Apr 09, 2026

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for sharing your experience. We're glad our team was attentive and met your expectations. Glenbrook Dodge Chrysler Jeep appreciates your feedback.

March 15, 2026

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Employee Rating

Working with Josh in service was amazing he went above and beyond for me all with a smile on his face thank you Josh 10/10 I would highly recommend More

by Roniesanders_26
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Workmanship
Service Time
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Recommend Dealer
Yes
Mar 17, 2026

Glenbrook Dodge Chrysler Jeep Fiat responded

Our team appreciates your recommendation. Thank you for choosing Glenbrook Dodge Chrysler Jeep. We’re glad the service met your expectations.

February 08, 2026

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Quick, easy to get ahold of, responds with details and suggestions for me. Attentive, knowledgeable. More

by ron30303
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Taylor

Feb 09, 2026

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for recognizing our team’s attentiveness and knowledge at Glenbrook Dodge Chrysler Jeep. We appreciate your feedback.

February 02, 2026

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Employee Rating

Took my truck in for recalls and the communication of the work was not good at all! My truck went in on Tuesday and didn’t get it until Friday ! I had to call everytime to get info on progress ! And this is More

by mickhenry99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 02, 2026

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, Customer satisfaction is a top priority for us, as well as offering five-star service to our customers. I would like the chance to speak with you about the length of time taken to complete your recall repairs on your truck, as well as the level of communication you received from our Service Team. Could you please email your preferred contact information to me? Thank you, Kasey Shirey General Manager vip@glenbrookdodge.com

February 01, 2026

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Service advisor Travis was able to get me into the dealership super fast. I was traveling through town and my truck threw a check engine light. Great folks and excellent customer service. I can't rec More

by chris_gruen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Smith, Fred Naag, Jim Mickelini , Dave Pena, Caralyne Reiff

Feb 01, 2026

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your kind words about our team at Glenbrook Dodge Chrysler Jeep. It's good to know we could assist you quickly during your travels. Thank you for recommending us.

January 20, 2026

Dealership Rating
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The service was quick and the staff friendly. I can always count the same consistency when I arrive. More

by Vernisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Pena

Jan 20, 2026

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your kind words about our team at Glenbrook Dodge Chrysler Jeep. We appreciate your continued trust in our service. Looking forward to assisting you again.

January 18, 2026

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Employee Rating

After a major chain shop replaced my water pump, radiator and thermostat, I had an overheat issue. Took it back into the chain store and they said I had a head gasket or something blown. I got a second opini More

by raberon
Recommend Dealer
Yes
Jan 19, 2026

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for sharing your experience with Glenbrook Dodge Chrysler Jeep. We're glad our team was able to help with the thermostat issue. Your trust in us means a lot.

January 16, 2026

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Employee Rating

I'm always impressed with the spirit of cooperation between the service advisors. I feel like they are listening to my sometimes vague explanations of a problem and trying to help me sort it out. They More

by blainew1
Recommend Dealer
Yes

Other Employees Tagged: Fred Naag, Jim Mickelini , Dave Pena

Jan 16, 2026

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your recognition of the service advisors' efforts at Glenbrook Dodge Chrysler Jeep. It's good to know the communication and scheduling options work well for you. Thank you for sharing your experience.

January 13, 2026

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Employee Rating

I had needed an oil change. They got me and right away , told me two hours had it done an hour ten minutes , they didn't try to upsell me on products.I didn't need\nTook good car More

by Shambo51ce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Smith, Fred Naag, Jim Mickelini , Dave Pena, Caralyne Reiff

Jan 13, 2026

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your feedback and are glad we could assist with your oil change efficiently. Our team at Glenbrook Dodge Chrysler Jeep strives to provide straightforward service. Thank you for choosing us.

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