Glenbrook Hyundai - Happy Car Store

I have owned a hyundai for about 20 years, with the first hyundai we used any shop or oil change that was convenient. From this point forward we will use Glenbrook Hyundai, we want our records in one place, hyundai we used any shop or oil change that was convenient. From this point forward we will use Glenbrook Hyundai, we want our records in one place, we want people that know us but more importantly they know my vehicle. I have had very little need for repairs over those years and have found hyundai very rewarding and more than fair on the pocket book. The service department is probably the hardest of all department's to operate and keep everyone fully satisfied because of personal expectations rather than reality. If there is one thing I could say is that this department is trying as hard as than can to satisfy and people have to remember we must take turns and sometimes the job is a lot harder than may be promised, and that is just how it is in life, hope for the best but be prepared for the worst. The other thing is we as customers must understand the times we are in, things are harder to get allover and it is not the dealers fault, so please don't project your impatience at them. Put the blame directly on the cause, the current administration, they have destroyed the transportation industry, Yellow Trucking just went under, that is 30,000 trucks not delivering cargo for you and me and this dealership. So before you review please keep in mind to not review things that are beyond control. Now for that review, I would say that my most recent experience was enjoyable, I was treated kind and they did the job well, what else could one ask for, but a job well done. Everyone was nice and kind. The only thing that was missing was the free soda fountain machine :-) outside of that all things accounted for Glenbrook Hyundai is trying hard to rise above the times and provide the best they can, in a time where it seems like no one cares. HYUNDAI CARES, give them an honest opportunity to help you and I think you might choose them to solely provide service for you as well. Matthew More

Service advisor was very knowledgeable and service was completed at the time agreed on at agreed price completed at the time agreed on at agreed price More

Ken Holden took great care of me while purchasing my first car. He was very easy to work with and I was able to get a great deal! I’m very happy with my new car! first car. He was very easy to work with and I was able to get a great deal! I’m very happy with my new car! More

My salesman was Richard Monsen. He did an excellent job and I would give him the highest possible score for all categories. My loan person also did an excellent job and got me throu He did an excellent job and I would give him the highest possible score for all categories. My loan person also did an excellent job and got me through all of the paperwork in much less than 30 minutes. More

From check in to check out, Issac was fantastic! He is professional, knowledgeable, and helpful. He even helped me set up apple play and maps, explaining each step. Great representative for Hyund He is professional, knowledgeable, and helpful. He even helped me set up apple play and maps, explaining each step. Great representative for Hyundai Service Department! More

Service they provide is good but are busy, could be because they are only hyundai store here. Had some simple issues which could not be accomodated in maintenance schedule, would have been lot better i because they are only hyundai store here. Had some simple issues which could not be accomodated in maintenance schedule, would have been lot better if it could have been accomodated rather than making separate appointment, would avoid another hassle. More

This is my favorite service center. Everyone is always so friendly and helpful. The communication is top notch! Everyone is always so friendly and helpful. The communication is top notch! More

Timely, appropriate service. Scheduling to pick up, felt comfortable. Questions and concerns answered. Nice work Scheduling to pick up, felt comfortable. Questions and concerns answered. Nice work More

They are always awesome team. When I bring my vehicle in to get checked out. When I bring my vehicle in to get checked out. More

Good service good time need better focus overall good experience will be returning in future experience will be returning in future More