Glendale Chrysler Jeep Dodge Ram

Go to Glendale Jeep! Brought my car in for an oil change, and drove out in a brand new, 2017 Jeep Patriot. Inquired about leasing for future cars, and Alex Feltner not on Brought my car in for an oil change, and drove out in a brand new, 2017 Jeep Patriot. Inquired about leasing for future cars, and Alex Feltner not only explained my options, he handed me the keys to my new car three hours later. Had the pleasure of working again with Cedic Montgomery, who provided valuable advice about financing and warranties, and left confident I made the right choice. As always, outstanding service and enjoyable people to work with. Happy Jeep Owner, Toni More

It was a great experience Chris had good customer service. Even though it takes me longer to make a decision than a lot of people, he had patience and let me come to a decision Chris had good customer service. Even though it takes me longer to make a decision than a lot of people, he had patience and let me come to a decision when I was ready. I would recommend my family and friends to go and do business with him. More

Quick & Friendly We rec'd a phone call from a Marketing Co regarding special deals at our dealership, Glendale Chrysler. We went in just to see about the specials (our We rec'd a phone call from a Marketing Co regarding special deals at our dealership, Glendale Chrysler. We went in just to see about the specials (our lease still had several months left on it) We met with Mike, Jr Walked in at 2pm and drove away at 5pm with a new car, new lease and payments less than what we were paying. Mike Jr was very attentive and helpful, We were also happy that Central Bank is the Lender because we've had a great experience with them on our last lease. Cedric Montgomery did a wonderful job explaining our financing. More

The worst buying Experience I have every had.. This was the worst buying experience I have ever had. It was agreed to pick up the truck at 4:00PM, it was 6:30PM before I left the dealership. Thi This was the worst buying experience I have ever had. It was agreed to pick up the truck at 4:00PM, it was 6:30PM before I left the dealership. This was a cash purchase that all that need to be done was my wife to sign the paperwork and hand over check. This should have only taken 15 minutes tops. The truck was not ready when I arrived, all through the discussion about options on the truck the #1 item was the trailer package. When I checked out the truck there was no receiver so I had to wait for it to be installed. Also as part of the deal, the service department was to check the transmission fluid level in my current car. The service department did not even start until after 5:00PM to look at the car. A week after having the truck I found out that the truck had been previously hail damaged at another dealer lot. Of course, Glendale is taking no responsibility for this. Their attitude is that I bought the truck and it is now mine, so to fu*ing bad. If they had disclosed that the truck was damaged (Even though the damaged has been fixed it is still a damaged truck, not a new truck as they say). I would have never purchased the truck. So now I have a truck that may or may not have paint failure in the future that will not be covered and thus decreasing the value of the truck. More

Excellent John Hanna was extremely helpful and a pleasure to work with. I would definitely recommend that anyone in the market for a new Jeep visit John. John Hanna was extremely helpful and a pleasure to work with. I would definitely recommend that anyone in the market for a new Jeep visit John. More

Great Service/Repairs Experience with Tim Morici Tim Morici from Glendale was my service representative with respect to major alignment issues I was having, which necessitated an insurance claim. Mr. Tim Morici from Glendale was my service representative with respect to major alignment issues I was having, which necessitated an insurance claim. Mr. Morici went above and beyond to take care of me and help me through this process. He diligently followed up with my insurance company on my behalf even though they kept avoiding me, and immediately provided them with whatever paperwork they needed (which was a lot) so that repairs could be made. He communicated with me consistently and my car has been performing fantastically since the repairs.The insurance company tried to do the minimum, but Mr. Morici stood up to them and correctly proved to them that additional work was required. Mr. Morici was very professional and I would recommend him. More

Great Experience The entire team was patient, pleasant, professional and accommodating. Negotiations were simple, pressure was non-existent and they bent over backward The entire team was patient, pleasant, professional and accommodating. Negotiations were simple, pressure was non-existent and they bent over backwards to make sure I got the deal I needed for the car I wanted. My Glendale team (Salesman: Chris Gamblin, Finance guru: Cedric Montgomery, Manager: Mike Hatfield) all get an A+ ! Thank you for making what is usually an agonizing process simple, efficient and pleasant. More

Purchased a Used Car I was really nervous about purchasing a used vehicle. I worked with John in Sales and Larry in Finance. Both staff members went above and beyond to I was really nervous about purchasing a used vehicle. I worked with John in Sales and Larry in Finance. Both staff members went above and beyond to get me the car I inquired about. They were honest, helpful and professional. They took the time to listen and take into account what I was needing in a vehicle. There was no pressure to buy. There was nothing hidden in the transaction. I will definitely be returning to Glendale Chrysler Jeep for my next vehicle. More

Very Thorough I was very impressed by how well the staff, starting with Becky Moore, and ending with Cedric Montgomery, was prepared and how much they knew about th I was very impressed by how well the staff, starting with Becky Moore, and ending with Cedric Montgomery, was prepared and how much they knew about the products they sell, as well as the process they use. I have already talked with Becky several times since the purchase, and she has been very professional in answering my questions, and very knowledgeable. More

Helpful low pressure environment I must say that I am not generally a fan of car dealers and the sales tactics some use. I was pleasantly surprised by my experience with Glendale dodg I must say that I am not generally a fan of car dealers and the sales tactics some use. I was pleasantly surprised by my experience with Glendale dodge. They were responsive to all communication channels (email, text etc). They showed me the car in an informative way and were respectful of my limited time. The negotiations were straight forward and the paperwork was relatively easy. Thanks for a nice car buying experience. More