Glendale Nissan

Very good experience Never judge a book by its cover or in this case by past not so great reviews. My experience was great. Great price and customer service. Came in discu Never judge a book by its cover or in this case by past not so great reviews. My experience was great. Great price and customer service. Came in discussed reasonable numbers and the deal was pretty much done. I am very happy with new car. Thanks, Mario, Matt and Charlie More

Short, not helpful, rude Went to buy a used car, $14k. Didn't want to really help me unless I could pretty much pay for it all up front. Was more interested in selling new car Went to buy a used car, $14k. Didn't want to really help me unless I could pretty much pay for it all up front. Was more interested in selling new cars rather than used. Never will go back. More

False Advertising/bad salespeople They advertise vehicles on Cars.com for prices they can't actually sell at. When I inquired into a vehicle, the lady that called said they're great They advertise vehicles on Cars.com for prices they can't actually sell at. When I inquired into a vehicle, the lady that called said they're great deals to come on in. So I show up, and after the test drive, the price the salesman (Donnie) came to was the MSRP at $28,000+. I told him the price on Cars.com is $22,517 which was confirmed by the lady (Marketa) before we arrived. He was confused as ever, had no idea what I was talking about. I told him to look it up on his computer. He researched it, and sure enough I was right. He couldn't have been more confused as ever. After staring at the screen for about 3 minutes, he went to talk to his boss, came back and said I don't qualify for all the incentives since I'm not a recent college grad within 2 months, active military, Nissan VIP, and I'm not trading in a Nissan so I don't qualify for that price. Cars.com which is there own advertisement doesn't say that. It's exclusive online pricing. Donnie couldn't be a worse salesman. Seemed completely disinterested, (this is before we even brought up pricing), barely a handshake, very few words even came out of his mouth. If I didn't do any talking we would have sat there, and never said a word to each other. I'm in sales, and usually you have to be a little outgoing, at least show an interest in your customer. There are good dealerships, and there are bad dealerships. I usually have a good experience when buying a new car, but this salesman, and the dealership is what everyone hates about having to go to them to the T. More

Bait and Switch I would not recommend this dealer to anybody, the entire team is composed of very unprofessional young salesmen. The finance team works behind a glass I would not recommend this dealer to anybody, the entire team is composed of very unprofessional young salesmen. The finance team works behind a glass wall and makes ignorant comments about the customers as the sales person is trying to 'discuss' price with them. We went into the dealer around 8:00 after driving more than forty miles because we were promised one price on the internet, and then called to confirm the price with the phone sales team and we were assured that the price was going to remain the same. As soon as we sat down with the salesman he told us that the price of the vehicle increased by about seven thousand dollars. The salesman, Fareed, then laughed and continued to say that the 'girls' did their job at getting you to come in. Fareed, the salesman treated this entire sale as a joke and continued to banter back and forth with the finance team making it seem as if we couldn't 'afford' the vehicle. The finance team made a comment along the lines of ' You said they aren't going to buy it anyways so why are we doing this.' As if we were inconveniencing everyone at the dealer. As soon as we walked outside, the salesman and the finance manager laughed. VERY disappointing experience. My suggestion for everyone is to NOT deal with this dealer. You will be disappointed, and will regret driving ANY distance to this dealer. More

Poor sales tactics Terrible sales practice. Be prepared for bait and switch. Was promised one price on the phone and when I arrived the monthly payment was more than dou Terrible sales practice. Be prepared for bait and switch. Was promised one price on the phone and when I arrived the monthly payment was more than doubled and the money down had gone up too. They told me what I wanted to hear to get me in their door. More

Great purchasing experience Best purchasing experience I've ever had. Very professional and a great upfront style of communication. I had no trouble finding just the right vehicl Best purchasing experience I've ever had. Very professional and a great upfront style of communication. I had no trouble finding just the right vehicle for me, at just the right price. I will be recommending this dealership to all of my friends. Thank you Ben Smith....I hope I got the name right. He made my day. More

Very very good. I came to Glendale Nissan cause I had a recall on my Rogue. Erick Lopez was great to me. no hassle at all with anything. He went above and beyond h I came to Glendale Nissan cause I had a recall on my Rogue. Erick Lopez was great to me. no hassle at all with anything. He went above and beyond his job. I think he is an asset to you company.The porters did a great job also. they were on top of things always. never making me wait. Nissan runs very efficient and the staff did outstanding job. Thanks again for a painless visit Tammy Watkins More

A go go Dealership I was looking for a good nissan car 2012 and beyond within my budget range. I started with Fareed on the deal and he showed us what we have in the lis I was looking for a good nissan car 2012 and beyond within my budget range. I started with Fareed on the deal and he showed us what we have in the list from online and well it was over my budget but did liked the car. Then Brent came in picture we spend some time talking to him and finally settled on it. Though the car was a bit over my budget but well it is certified and Guys did a nice job in convincing me and my wife. We ended up getting the same car in 3 days after the deal ending up with Fareed. Both Brent and Fareed are helpful and would recommend Glendale and these guys to my friends and family for future purchases as well. More

Nightmare - Do NOT bring your car to them I love my Nissan. I do NOT love this dealership. I had taken my car in to get two front breaks replaced. I had to take the car in 6 more times to ha I love my Nissan. I do NOT love this dealership. I had taken my car in to get two front breaks replaced. I had to take the car in 6 more times to have them fix things that were broken by them. The last time I took it in they admitted to leaving a PIN out of one of the breaks when they replaced them. The problems that occurred with my Nissan were common issues. This leads me to believe the damage to my car was intentional. - STAY AWAY FROM THERE. I know have shaking and new noises from my car that were never there before. I will be talking it somewhere else. More

Great Experience recently purchased Nissan Rogue with Jorge Nieves and had a great experience, will definately send friends and family and be back for myself in the fu recently purchased Nissan Rogue with Jorge Nieves and had a great experience, will definately send friends and family and be back for myself in the future More