Glendale Nissan

STAY AWAY!!!! STAY AWAY!!! Nissan needs to close this place Worst dealership I have ever gone too! Beware of their internet scam (and specially anything Nea Danegelis and Bert say about inventory)---classic bai Worst dealership I have ever gone too! Beware of their internet scam (and specially anything Nea Danegelis and Bert say about inventory)---classic bait and switch! They advertise great price on a car and when you get there, it has been "sold" in half an hour! This happened twice! Further, you walk in and no one greets you or takes any interest in helping you. If you like to waste your time, by all means go here! More

We arrived at this location looking to purchase a car on the spot. I take it that they judged us by what we were wearing, which was casual, but we were approached by a young man and had to ask him all the q the spot. I take it that they judged us by what we were wearing, which was casual, but we were approached by a young man and had to ask him all the questions and keep asking him to show us more things while he stood around, his body language and tone saying that he really did not take us seriously. We proceeded to look around on our own and had to keep calling him over while he stood around texting behind us. Overall the customer service was the worst we have ever experienced. It was pretty funny seeing his and his coworker's faces while we drove away in our Mercedes Benz. Never going back. More

I saw a Lincoln LS on line talked to Berry told him my problems and he said he can get me in the car so I drove out there over20 miles. As soon as I walked up he said that car had problems wanted to show problems and he said he can get me in the car so I drove out there over20 miles. As soon as I walked up he said that car had problems wanted to show me other cars instead. told him no I wanted that car then Berry told me how it goes through a safety inspection and all safety systems work I take it for a test drive and air bag lite on and rear brake light burned out told Berry about it he said they will not fix air bag ok I told him I don't think they did safety inspection he in promised and they will repair the light and door handle so I bought it. On the way home found out horn didn't work called Berry to add that to list he did and sign my copy but as of 15 days they fixed light and door handle but not horn I always get lied to about parts one time they left tools on floor of car and fuse door open told service man he took care of now my fuse door is broke and no horn when I call back in a few day to see about part I will let you know what wild story they come up with. Thanks Glen More

What i can tell u is STAY AWAY GLENDALE NISSAN!! Finance Manager Steve Havens. He is not professional at all!! He was keep adding some fees to make $$$. He is not good at all. He hes representing GLENDALE Manager Steve Havens. He is not professional at all!! He was keep adding some fees to make $$$. He is not good at all. He hes representing GLENDALE NISSAN SO BAD!! You better go buy car some where else or Be careful when u are going to buy car there. Beware More

I had an issue with getting reimbursed after my wife was mistakenly charged for an oil change when we still had several complimentary services remaining. I left voice mails for the Service Director, who mad mistakenly charged for an oil change when we still had several complimentary services remaining. I left voice mails for the Service Director, who made every excuse he could think of to avoid crediting us for the $20 oil change. The actual work done was fine, I just found it hard to accept the fact that a $20 refund or credit was such a big deal. As a further note, this whole facility is filthy and so out of date I can't believe Nissan lets it stand. More

Glendale Nissan is the worst dealer I have seen in my whole life. Customer service - 0, Quality of Work - 0, Friendliness - 0, Overall experience - A big zero. I bought a Pre-owned certified Nissan Rog whole life. Customer service - 0, Quality of Work - 0, Friendliness - 0, Overall experience - A big zero. I bought a Pre-owned certified Nissan Rogue from them (along with the Nissan Security Plus extended Protection plan) on 1-Apr-2013. That was my biggest mistake. They handed over the car to me with the 'Tire Pressure Monitoring' light on. When I highlighted this (to the sale man 'Giorgio Ferrari') he defended saying that it’s showing the alarm as its cold outside. Next day it turned out to be a flat tire and I had to get frontal tires replaced (at whopping $500). Moreover, few days down the line when I switched on the Air conditioner (for the first time) it didn’t work. It seems they handed over the car to me with a broken Air conditioner. I went back to them thinking it will be rectified (as I just bought the car) from them. But now the attitude of the dealership had changed all together. They demanded another $500 to fix that air conditioner. They sold me the 'Nissan Security Plus extended Protection plan' (for $2000) without telling me the fine prints. The only reason I bought a car from this dealership was due to the fact that I am new to this country and wanted to buy a car from a big dealership (as I expected some credibility from these big dealers). But this dealer (does all unethical things which he can) to get your business and will then just dump you. I will definitely not recommend them for any purchase/service. More

Bought a 2012 altima Received only one key Was told by Mario to come back a week later and the other key schould arrive on Tuesday Called and No Key I contacted customer service was told they would get Mario to come back a week later and the other key schould arrive on Tuesday Called and No Key I contacted customer service was told they would get back to me Never received a call back This to me is a very bad way to do business I was told I dont have anything in writing when I contacted Nissan corperate I would never do business again with this dealership and would recommend that other buyers stay away In the end I ended up purchasing another Key on line and Midcity Nissan was great to get the new keys programmed My mistake was that I did not reseach the dealer on line I still cant believe that a dealer would put a customer thru this BULL for a key But the joke is on them as I was also going to buy another car now I will deal with Midcity nissan More

never ever more !!!! after rotation all screws on my whells was loose !! unbelievable !!! I almost died . KEEP AWAY from Glendale Nissan Illinois !!!! Deserves ZERO stars ! whells was loose !! unbelievable !!! I almost died . KEEP AWAY from Glendale Nissan Illinois !!!! Deserves ZERO stars ! More

They quoted me a price $1000 higher then other internet quotes. I showed them other quotes and was told that it was not true and a trick from me to walk into a dealership (a lie as I later found out and b quotes. I showed them other quotes and was told that it was not true and a trick from me to walk into a dealership (a lie as I later found out and bought a car elsewhere). They also impose a over $200 fee for "dealer etching" VIN on the window!!! After leaving, I then kept getting called regarding them potentially lowering the price, but never got them to itemize the cost and out-the-door cost in email. No thank you. If you like to haggle, this might be an okay place, but I did not have a positive experience. More

I was pleased with the openness of the dealerships salemen and did not feel pressured in anyway. I got a great deal on a slightly used car for less than I thought I could. I'm thrilled with the car a salemen and did not feel pressured in anyway. I got a great deal on a slightly used car for less than I thought I could. I'm thrilled with the car and would have no problem recommending them to my friends. The service department is overly accommodating, polite and work quickly. It was a fantastic experience. More