Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Glenn Polk Buick GMC of Gainesville

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.9
173 Reviews
Since 1995, Glenn Polk Chevrolet Buick GMC of Gainesville has proudly served Gainesville, TX with outstanding sales, service, and support as part of the trusted, family-owned Glenn Polk Auto Group. We offer new Chevrolet, Buick, and GMC models, plus quality pre-owned options. With additional locations offering new Ford, Chrysler, Dodge, Jeep, RAM, Fiat, and more Chevrolet vehicles, we ensure a match for every driver. Our expert Service and Parts teams deliver top-tier maintenance, repairs, and OEM parts to keep your vehicle performing its best—long after you leave the lot. Call today with any questions or for directions—at Glenn Polk, we earn your business every day!
Contact Dealership
View Awards

1608 West Hwy 82

Gainesville, TX

76240

Directions

By Type

Showing 173 reviews

May 01, 2026

whole experience was very pleasant from sales to finance went very smoothly and to our satisfaction will come here again if I need another vehicle More

by william.hh.burton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Grady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : don't remember his name I think it was Joe but he was very good to work with
Report | Print
May 01, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you, William. That is great to hear. A smooth, pleasant experience from sales through finance is exactly what we are aiming for, and I am glad our team delivered that for you. We appreciate the trust and will be ready whenever you need that next vehicle.

May 01, 2026

Great hassle free buying and Michael as awesome. I would recommend Glenn Polk for all your car needs More

by CH2OS2534
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Loggains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you. That is great to hear. Hassle-free is exactly how buying a vehicle should feel. Michael Nack does a fantastic job taking care of people, and I am glad he made it a strong experience for you. We appreciate the recommendation and the opportunity to earn your business.

April 30, 2026

Everyone was nice and friendly Everyone was nice and friendly. They did a good job. And the work was done in a timely manner. More

by bennieboley
Recommend Dealer
Yes
Report | Print
Apr 30, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you, Bennie. That is great to hear. I am glad our team was friendly, did the job right, and kept everything moving in a timely manner. That kind of experience matters. We appreciate you trusting us with your vehicle and look forward to helping you again.

April 29, 2026

Tried every angle till it all worked out with the financing and price we needed! More

by MUSICK.MIKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aspen Knifong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for sharing your experience. Aspen and our team are glad we could find financing and a price point that fit your needs. Enjoy your new GMC!

April 26, 2026

After my appt I was not happy with what I noticed on my alignment. They called me a few days later and offered to bring it back and pick up and bring it back but I ended up getting new cars from another de More

by LSHANKLES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
2.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thanks for sharing about your experience with Glenn Polk Buick GMC of Gainesville. We are sorry to hear that you weren't fully satisfied with our service. Please don't hesitate to reach out to us directly if you'd be willing to discuss this matter in more detail. We would appreciate the opportunity to address your concerns.

May 04, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for the update. I am really glad you gave us the opportunity to respond, even though the initial experience missed the mark. That is not how we want things to go. I do appreciate you recognizing the effort from our General Sales Manager and Service Manager to step in, make it right, and offer a solution that worked best for you. Whether it is correcting the work or providing a refund, doing the right thing matters. Thank you again for your feedback and for allowing us the chance to address it.

April 26, 2026

Orlando was very helpful with lots of information about the vehicles and how they met what I was looking for in a vehicle More

by Karla Kyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for highlighting Orlando’s helpful approach. We’re pleased he provided the information you needed about our Chevrolet vehicles to find the right match. Enjoy your Equinox and feel free to reach out with any future questions.

April 23, 2026

Very quick and easiest car purchase I've ever made Jenny Jo is knowledgeable and friendly. She made the experience of buying a vehicle painless. Plan to purchase from her in the future! More

by AMIE1
Recommend Dealer
Yes
Employees Worked With
Jenny Jo
Report | Print
Apr 23, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you. That is what we love to hear, quick, easy, and painless. Jenny Jo does a great job taking care of people and making sure the whole process feels comfortable and straightforward. I am glad she made such a strong impression. We appreciate you choosing us and look forward to helping you again down the road.

April 23, 2026

We have bought from Jonathan multiple times now and the buying process is always simple and easy with him. He goes above and beyond when explaining all of the features of the vehicle and is thorough with a More

by acumberledge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Grady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for choosing a GMC with Jonathan again. We’re delighted that his clear feature demonstrations and attentive answers made your buying experience smooth. We look forward to assisting you on your next visit.

April 22, 2026

Everyone was very polite and helpful when I walked in the door and knowledgeable about my vehicle More

by Sew8804
Recommend Dealer
Yes
Employees Worked With
Theresa West
Report | Print
Apr 22, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you. That is exactly what we want every visit to feel like, a warm welcome, helpful people, and a team that knows your vehicle inside and out. I am glad that stood out to you. We appreciate you trusting us and look forward to helping you again.

April 17, 2026

He speak Spanish He is short and is in the office. He has short hair. More

by guadaluperamirezmurillo67
Recommend Dealer
Yes
Report | Print
Apr 17, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for coming to see us. We appreciate the support, which means a lot to our team. Glad we could help.

1
...
3
4
5
...
18