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Glenn Polk Buick GMC of Gainesville

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.9
173 Reviews
Since 1995, Glenn Polk Chevrolet Buick GMC of Gainesville has proudly served Gainesville, TX with outstanding sales, service, and support as part of the trusted, family-owned Glenn Polk Auto Group. We offer new Chevrolet, Buick, and GMC models, plus quality pre-owned options. With additional locations offering new Ford, Chrysler, Dodge, Jeep, RAM, Fiat, and more Chevrolet vehicles, we ensure a match for every driver. Our expert Service and Parts teams deliver top-tier maintenance, repairs, and OEM parts to keep your vehicle performing its best—long after you leave the lot. Call today with any questions or for directions—at Glenn Polk, we earn your business every day!
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1608 West Hwy 82

Gainesville, TX

76240

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Showing 173 reviews

April 17, 2026

Good experience-Paulo always takes care of me and everyone is nice. will recommend for others More

by reeceholt12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you, Reece. That is what we like to hear. Paulo does a great job taking care of people and I am glad he continues to deliver for you, along with the rest of the team. We appreciate the recommendation and your continued trust in us. Looking forward to seeing you next time.

April 16, 2026

Theresa was very prompt and courteous. Glenn Polk stood by tie maintenance agreement and replaced my tire when they decided the side wall was damaged. More

by Lcnunn1919
Recommend Dealer
Yes
Employees Worked With
Theresa
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Apr 16, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you. I am glad Theresa took great care of you and kept everything prompt and courteous. Standing behind our maintenance agreement and doing the right thing matters, and I am glad our team got that tire taken care of for you. We appreciate you trusting us and are here whenever you need us.

April 15, 2026

Service dept was quick in ordering the part needed and timely in installing when the part arrived. Very satisfied with service. More

by shirlday111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you. That is exactly what we aim for, staying on top of things from ordering the part to getting it installed quickly once it arrives. I am glad our team delivered that level of service for you. We appreciate you trusting us with your vehicle and are here whenever you need us.

April 15, 2026

very professional --- very friendly ---on time --great atmosphere as well .will return to this dealership More

by BOBBEESOXX83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you. That is how it should feel every time, professional, friendly, and right on schedule. Theresa West does a great job taking care of people and creating that kind of atmosphere, and I am glad that stood out to you. We appreciate you choosing us and look forward to seeing you again.

April 12, 2026

The people are great my service is good I’m hoping to get some estimates on my car. More

by pennypittner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2026 -

Glenn Polk Buick GMC of Gainesville responded

We’re glad our team delivered a positive service experience. Theresa will be happy to provide estimates for your Pontiac G6; please reach out when you’re ready.

April 09, 2026

Have always doe me right when I bring my car for service. I need 3 more words More

by eavd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2026 -

Glenn Polk Buick GMC of Gainesville responded

That’s what we love to hear. Knowing we’ve consistently taken care of you the right way every time you come in means a lot to our team. Great folks taking care of great customers, that’s what it’s all about. We truly appreciate you trusting us with your vehicle. See you next time.

April 02, 2026

Great dealership. Parts and service departments were great. Tires look good. No issues to report as usual Thanks for your workmanship. More

by asaclemons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2026 -

Glenn Polk Buick GMC of Gainesville responded

It’s wonderful to hear our parts and service departments took great care of your Chevrolet and that your new tires look excellent. Paulo and the team appreciate your continued trust and look forward to your next visit.

March 08, 2026

Every staff member was so kind, professional and courteous! Great service in the time promised! More

by S L Hizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maddie
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Mar 09, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for sharing this. I am glad Paulo and the team delivered the kind, professional, and courteous service we strive for and had everything completed in the time promised. We are blessed with a great group of people who care about taking care of customers the right way. We appreciate the opportunity to serve you and are always here when you need us.

March 06, 2026

They are alway willing to help you and make you feel comfortable, they get you in and out , the place is really clean. More

by Janicepatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you, Janice. I am glad Paulo and Theresa helped make your visit comfortable and efficient while keeping everything running smoothly. A clean, welcoming environment and getting people in and out quickly matters, and I appreciate you recognizing our team for that. We are always here when you need us.

March 05, 2026

It is always a pleasure to visit this dealership for service. Easy to schedule. Friendly service reps and timely delivery of the vehicle. More

by Skdor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
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Mar 06, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for sharing this. I am glad Theresa West and our service team continue to make your visits easy to schedule, friendly, and timely. Consistency like that is what we work hard to deliver every day. We appreciate you trusting us with your vehicle and look forward to taking care of you again next time.

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