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Glenn Polk Buick GMC of Gainesville

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.9
173 Reviews
Since 1995, Glenn Polk Chevrolet Buick GMC of Gainesville has proudly served Gainesville, TX with outstanding sales, service, and support as part of the trusted, family-owned Glenn Polk Auto Group. We offer new Chevrolet, Buick, and GMC models, plus quality pre-owned options. With additional locations offering new Ford, Chrysler, Dodge, Jeep, RAM, Fiat, and more Chevrolet vehicles, we ensure a match for every driver. Our expert Service and Parts teams deliver top-tier maintenance, repairs, and OEM parts to keep your vehicle performing its best—long after you leave the lot. Call today with any questions or for directions—at Glenn Polk, we earn your business every day!
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1608 West Hwy 82

Gainesville, TX

76240

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Showing 173 reviews

March 03, 2026

Got a good trade in value on my trade in and a good price on my new truck. 3rd vehicle I’ve bought from Polk in 4 years. Will continue to use them. More

by jessehm86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ingram
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Mar 03, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for coming back to us again. Three vehicles in four years is not something we ever take lightly, and that kind of loyalty means a lot to our team. I am glad we were able to deliver a strong trade value and a fair price on your new truck...that balance matters. We appreciate your continued trust and will keep working hard to earn it every time.

March 01, 2026

I always appreciate the efficient and friendly service from Glen Polk Chevrolet in Gainesville Texas. More

by reed3wall1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2026 -

Glenn Polk Buick GMC of Gainesville responded

I really appreciate you sharing this. Hearing that our team continues to deliver efficient and friendly service means a lot, because consistency is what we work toward every day. We are blessed with a great group of people here in Gainesville who truly care about taking care of customers the right way. Thank you for trusting us and we are always here when you need us.

February 27, 2026

I highly recommend buying a car from this dealership! My experience was absolutely amazing from start to finish. Everything was great and so easy — the process was smooth, stress-free, and well explained More

by gomezluisa57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aspen Knifong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for the recommendation, that means a lot to all of us. I am glad to hear the entire process felt smooth and stress-free from start to finish, that is exactly what we work toward every day. Aspen does a wonderful job taking care of people, and I am proud of the way she goes above and beyond to make customers feel comfortable and confident in their decision. Enjoy the new vehicle and we look forward to being here for you down the road.

February 27, 2026

I love the people & the quickness of service. BUT… after the oil change there were MULTIPLE dark heavy grease fingerprints on both doors (especially on the inside on the light tan leather), the More

by Buickower7259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for the honest feedback. I am truly sorry for the condition your vehicle was returned in after the oil change, especially with the grease marks on the doors, leather, and steering wheel, that should not have happened. I appreciate you pointing it out while you were still here so we could address it immediately, but we should have caught that before it ever reached you. Feedback like this is important, and I will be sharing it with our team as a reminder that attention to detail matters just as much as speed. I am grateful you recognized the people and quick service, and we will work to make sure your next visit reflects a full five-star experience from start to finish.

February 26, 2026

Very knowledgeable, friendly, timely. reasonable cost, they go above and beyond to please customers, I would highly recommend! More

by kkferrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2026 -

Glenn Polk Buick GMC of Gainesville responded

I really appreciate you sharing this. Theresa West does a great job taking care of people and making sure everything is handled the right way, and I am glad you experienced that. Knowledgeable, friendly, and going the extra mile at a fair cost is exactly what we aim for. Thank you for the recommendation and for trusting us with your service.

February 26, 2026

Glenn Polk service always does a good job of getting me in and taking care of my needs quickly. More

by Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

Glenn Polk Buick GMC of Gainesville responded

I appreciate you saying that. Getting you in quickly and taking care of what you need is exactly what our service team works hard to do every day. Thank you for continuing to trust us with your vehicle.

February 25, 2026

Theresa always very helpful and friendly to work with. Also they can get things done in a timely manner. More

by toddmarvin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for sharing that. Theresa does a great job taking care of people and keeping things moving, and I am glad you continue to have a good experience working with her. Getting things done in a timely manner....matters, and we appreciate you trusting us with your service.

February 25, 2026

Super friendly and top notch service department! They were up to date on recalls that I wasn’t even aware of and replaced them the same day More

by breed72812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2026 -

Glenn Polk Buick GMC of Gainesville responded

I love hearing that. Staying on top of recalls and taking care of them the same day is exactly how we try to look out for our customers and keep their vehicles safe. We are blessed with a great service team that pays attention to the details. Thanks for trusting us with your vehicle.

February 25, 2026

Took car in for oil change/ tire rotation/ etc. Was greeted by friendly staff. Appointment was for 8 am. Staff were right on time taking care of for service. Everything went smoothly from start More

by Sbridges49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2026 -

Glenn Polk Buick GMC of Gainesville responded

I appreciate you sharing this. Starting on time and keeping things smooth from check-in to finish is exactly how service should work. I am glad the team welcomed you in and took good care of everything. Thank you for trusting us with your vehicle.

February 24, 2026

Awesome took good care of me every since I had my order sent to them More

by World
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2026 -

Glenn Polk Buick GMC of Gainesville responded

I appreciate you saying that. Paulo Gutierrez and the team take a lot of pride in building relationships and taking care of people the right way, and I am glad that has been your experience. Thank you for continuing to trust us.

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