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Glenn Polk Chevrolet Buick GMC of Gainesville

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.8
108 Reviews
Since 1995, Glenn Polk Chevrolet Buick GMC of Gainesville has proudly served Gainesville, TX with outstanding sales, service, and support as part of the trusted, family-owned Glenn Polk Auto Group. We offer new Chevrolet, Buick, and GMC models, plus quality pre-owned options. With additional locations offering new Ford, Chrysler, Dodge, Jeep, RAM, Fiat, and more Chevrolet vehicles, we ensure a match for every driver. Our expert Service and Parts teams deliver top-tier maintenance, repairs, and OEM parts to keep your vehicle performing its best—long after you leave the lot. Call today with any questions or for directions—at Glenn Polk, we earn your business every day!
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1608 West Hwy 82

Gainesville, TX

76240

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Showing 108 reviews

January 30, 2026

Exceptional customer service, great inventory selection and excellent salespeople. Friendly, knowledgeable and no high pressure sales tactics. Michael @ Glen Polk Chevrolet in Gainesville was a pleasur More

by Lgjones70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Really appreciate you sharing this. No pressure, strong inventory, and great service is exactly the experience we want people to have. I am glad Michael Nack took great care of you and made the process enjoyable. We are grateful for your trust and the kind words.

January 30, 2026

This is the second vehicle within two months we have purchased from here. Johnny has been great with both purchases! More

by jmoody1776
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Loggains
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

That says a lot. Two vehicles in two months means we are doing something right. I am glad Johnny Loggains took great care of you both times and made the process smooth. We do not take repeat business lightly, and we truly appreciate you coming back to us again.

January 26, 2026

We are from out of state but found a Yukon XL we wanted from Glenn Polk. I called them up and spoke with Michael Nack. He held the vehicle for us for a couple days so my husband could drive down to pick it More

by Julie6262
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Nack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

This is a great review and an even better testimony to the way we like to do business. Thank you for driving down to see us and we'd love to see all your friends and family make the drive as well.

January 22, 2026

We’ve had great service with Glenn Polk. Friendly people, fair prices and a clean dealership More

by Karenchilders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you for the FIVE STARS!! -David West

January 21, 2026

Customer relations has improved from years past. I would like to suggest a courtesy pickup and drop off for vehicles being serviced or repaired. It might be the deciding factor when service is ne More

by Chuck.Owen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you for sharing this and for continuing to do business with us. It really means a lot to hear that you have seen improvement in our customer relations over the years. That tells me our team is moving in the right direction. I also appreciate the suggestion about courtesy pickup and drop off. Honestly, I love that idea, and I agree with you that it could be a deciding factor for many people. Right now, we are a little short on manpower to offer it the way we would want to, but that does not mean it is off the table. Feedback like yours helps shape what we work toward next, and this is exactly the kind of input that helps us grow. Thank you for sticking with us and for taking the time to offer a thoughtful suggestion. We are grateful for your trust and always appreciate the opportunity to serve you.

January 19, 2026

The service manager explained the reason for the recall amd had my truck back to me when promised. More

by Denali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

That is great to hear. I am glad Paulo and Theresa took the time to explain the recall clearly and made sure your truck was back to you when promised. Communication and follow-through matter, and I really appreciate you trusting our service team to take care of that the right way.

January 19, 2026

Our salesman, Katz, was very knowledgeable and made everything easy and smooth. Great experience. Thanks. More

by ggl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katz
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Jan 19, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Love hearing this. I am glad Katz took great care of you and made everything feel easy and smooth from start to finish. That kind of experience is exactly what we want every customer to have, and I really appreciate you trusting us and taking the time to share it.

January 18, 2026

Friendly staff, no pressure environment. Helpful and courteous! Would buy again from Glen Polk GMC More

by cr100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Love hearing this. A friendly, no pressure environment where people feel helped and respected is exactly what we want every visit to feel like. I am glad that came through for you, and knowing you would buy from us again means a lot. We truly appreciate your trust.

January 17, 2026

Seamless transaction. The deal was done over the phone and online and I showed up, signed the docs, and traded my truck in, and drove off with my new Sierra 1500 Denali. A More

by Dale E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aspen Knifong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Dale, that is exactly how we want the process to feel. Seamless, efficient, respectful of your time, and still personal. I am glad Aspen and the team made everything smooth from handling the deal over the phone and online to having you in and out with your new Sierra Denali in about 30 minutes. Being intentionally efficient without making you feel rushed is a balance we work hard to get right, and I really appreciate you recognizing that. Your recommendation and your plan to do business with us again truly mean a lot.

January 16, 2026

I had a transmission replaced. This group treats you like you’re the only customer. Absolute over the top service. Unlike other dealerships these folks really care about their c More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

That means a lot to hear, Michal. Being treated like the only customer in the room is exactly what we want every experience to feel like, and that is a big part of how we try to live out the Polk Promise by putting people first and doing things the right way. Paulo Gutierrez and Theresa West both do an incredible job caring for customers and making sure nothing gets overlooked, and I appreciate you recognizing them. Knowing you felt that level of care and service truly matters to me and our entire team. Happy New Year.

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