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Glenn Polk Chevrolet Buick GMC of Gainesville

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.8
108 Reviews
Since 1995, Glenn Polk Chevrolet Buick GMC of Gainesville has proudly served Gainesville, TX with outstanding sales, service, and support as part of the trusted, family-owned Glenn Polk Auto Group. We offer new Chevrolet, Buick, and GMC models, plus quality pre-owned options. With additional locations offering new Ford, Chrysler, Dodge, Jeep, RAM, Fiat, and more Chevrolet vehicles, we ensure a match for every driver. Our expert Service and Parts teams deliver top-tier maintenance, repairs, and OEM parts to keep your vehicle performing its best—long after you leave the lot. Call today with any questions or for directions—at Glenn Polk, we earn your business every day!
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1608 West Hwy 82

Gainesville, TX

76240

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Showing 108 reviews

January 01, 2026

Great people and great service. Got exactly what I wanted and didn't take forever to get my new truck! Excellent experience. More

by camarochris07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Loggains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aspen Knifong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Love hearing this. Getting exactly what you wanted without it taking forever is how it should be, and I am glad Johnny Loggains and Aspen Knifong made that happen for you. They do a great job taking care of people and keeping things moving, and I appreciate you recognizing them. Enjoy that new truck, and thank you for trusting us with the experience. Happy New Year.

January 01, 2026

A very pleasant experience. ...Dakota was great....an easy transaction...I look forward to my new truck... More

by pastordmk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

That is great to hear. I am glad the experience was pleasant and that Dakota Wright made the transaction easy for you. Looking forward to a new truck is always exciting, and I appreciate you trusting us with the purchase. Enjoy it, and we are always here when you need us. Happy New Year.

December 31, 2025

Great knowledge of product. Friendly sales staff . Great service department. Brandon Carr always takes care of us. More

by Daniel.Crow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Loggains
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

That is great to hear, Daniel. I am glad the sales team and service department both took good care of you and made the experience a positive one. Brandon Carr does a great job looking after people, and I appreciate you calling him out and trusting us to take care of you. Happy New Year.

December 31, 2025

Very sweet & knowledgable people working service! Theresa was awesome! Def will be visiting again for my next service issue More

by bweber1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2026 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Love hearing this! I am glad our service team made you feel welcomed and taken care of, and Theresa West really does a great job caring for people and staying on top of things. Knowing you plan to come back for your next service visit means a lot to us, and we truly appreciate your trust. Happy New Year.

December 30, 2025

Glen Polk made the process very easy and they listened to what I wanted and needed. More

by Lcnunn1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aspen Knifong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 30, 2025

I appreciated that I was able to get an oil change without having an appointment. A little surprised that I was not asked my name or anything else other then if I had an appointment when I went into t More

by camcg67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2025 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you for taking the time to leave this feedback. I am sorry for the way this made you feel, because that is not the level of professionalism we want anyone to experience. Theresa truly is a VERY friendly person who has never met a stranger and genuinely cares about people, but I completely understand that being addressed that way is not appropriate or comfortable for everyone, and you are absolutely right to expect a more professional approach. I have shared this directly with her so she is aware and can be more mindful moving forward. I do appreciate you acknowledging the work that was done and the convenience of getting in without an appointment, and I am sorry the visit took longer than expected as well. Thank you for being honest with your feedback, it helps us improve, and I truly hope you will give us another opportunity to take care of you in the future. Happy New Year.

December 27, 2025

My Dad came down for Christmas and had issues with his car. With no appointment, I took a chance on getting it serviced and they went above and beyond to get him in, fixed his car, honored his military se More

by DavidJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2025 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

That means a lot to read, David. I am really glad our team, especially Paulo Gutierrez, was able to step in without an appointment, take care of your dad’s car, and get him back on the road, especially during the holidays. Honoring his military service is important to us, and I appreciate you trusting us in that moment. From our family to yours, thank you. Merry Christmas.

December 26, 2025

We got a great deal and aspen was amazing to work with especially on a holiday More

by Wilson1197
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aspen Knifong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2025 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Glad to hear this was a win all the way around. Getting a great deal matters, and Aspen stepping up and taking great care of you, especially on a holiday, says a lot about her and our team. We truly appreciate you choosing us and trusting us with your purchase. Merry Christmas.

December 25, 2025

Timely very friendly courtesy and professional. Staff was knowledgeable and helpful. Have a repeat customer More

by josephherbert51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2025 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you, Joseph. I am glad the team was timely, friendly, and professional and made sure everything was handled clearly and courteously. Hearing that you plan to be a repeat customer means a lot to us, and we truly appreciate your trust and support. Merry Christmas.

December 23, 2025

My batteries had gone bad and they were able to get me in right away and were very helpful with some added questions on how to work the features. More

by Jami L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2025 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you, Jami. I am glad our team was able to get you in right away, take care of the battery issue, and help answer your questions on the features while you were here. Making sure you feel taken care of and confident when you leave matters to us, and I appreciate you choosing us and sharing your experience. Merry Christmas.

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