Global Auto Mall

Over the years I have purchased quite a few vehicles, and must admit it was always a task I wish I did not have to take on. My recent purchase at Global Auto Mall in North Plainfield, NJ has been exceptional must admit it was always a task I wish I did not have to take on. My recent purchase at Global Auto Mall in North Plainfield, NJ has been exceptional. I found this dealership through the Costo Auto Purchase Program, and after visiting a few other dealerships that participate in this program I was surprised to finally had the pleasure to be treated as a valued potential customer. Max (Maximo Pena) was the sales associate guiding me through the various options I was considering, and was most helpful to guide me through the decision process as to which vehicle would satisfy what I needed in my new car as well as my wants. My biggest concern once I knew which car I wanted, was that I had two vehicles to trade in. Was not a problem, not at all. I left with a new car I am very happy with. When it came to the numbers, I appreciated the respectful offer and no non-sense 'negotiating'. Max is very professional, knowledgeable and oh so helpful. If you are in the market to purchase a vehicle, new or used, make sure you talk to Max! I will be buying my next car from Max again, no question. PS: that whole sing and dance act at any other dealership I endured in the past regarding price did not take place here. Max knew how much he could do for me, so the transaction took very little time once I decided on the individual vehicle I wanted. More

I went to this dealership looking for a specific car. Originally I thought it was new, then found out before I got there that it was a demo. I met Alan Davis who I exchanged e-mails with (he handles inte Originally I thought it was new, then found out before I got there that it was a demo. I met Alan Davis who I exchanged e-mails with (he handles internet sales) and he passed me off to the salesman (I think his name was Chris, I'm bad with names but he had a tatoo that is pretty noticeable so you can identify him like that). The salesman found the car for me and it must not have been tested in a while (2012 leftover) because the battery was dead. The salesman did a great job by answering my questions and not treating me like an idiot (I was at another dealership where a salesman actually told me I couldn't leave at one point). Anyway, we took a test drive and I didn't notice anything wrong with the car though the 5,434 miles on it made me understandably nervous. Despite my worry, I decided to talk numbers and considered myself ready to buy on the spot if I liked the deal, but I had to really like it if I was going to buy this demo. I sat down and the salesman printed the invoice but I had one directly from GM Family First that included all the current discounts so he took that over to the manager to determine what the discount for the miles would be. The manager and I did not see eye to eye on the discount that should be paid on a demo. After extensive online research I determined a good (and fair deal in my eyes) would be $1 off per mile while the manger was only willing to do 10 cents off per mile. We were so far apart there was no real point to negotiating. He offered me other options but since the dealership was far from my home I said it didn't make sense when I could go somewhere closer to me. Final Analysis: Zero pressure from the salesperson and manager. Everything was done out in the open, not in some backroom. No one made me sit around and wait, no lies or incorrect answers from anyone I met with. Like I said, we just had a fundamental difference on how we value demo cars. They see them as new cars and I see them as rental cars. I should have asked which car on the lot they were willing to rent to me for 10 cents per mile but I didn't think of it. The manager even apologized for "wasting my time" but I honestly didn't see it like that though I appreciated the sentiment. I figure if this helps someone find a good dealer than the time will have been worth it. More

Everyone from sales to service were very helpful. Never felt like I was being pressured into purchasing something I did not want. I would highly recommend that anyone looking to purchase a vehicle visiit felt like I was being pressured into purchasing something I did not want. I would highly recommend that anyone looking to purchase a vehicle visiit Global Auto Mall and experience it for themselves. I took my car in to the service department for the first oil change and was treated by very perfessional people. I will continue to have my service done there because of the way I was taken care of. More

Prior to purchase i shopped other dealers. Upon contacting Global, I was treated with respect, courtesy and more importantly, got the price I discussed during my visit and subsequent follow-up phon contacting Global, I was treated with respect, courtesy and more importantly, got the price I discussed during my visit and subsequent follow-up phone calls. Salesperson {Jeff] was professional and knowledgeable about the product as well as friendly and I never felt pressured. The price and product have thus far lived up to expectations. I look forward to future dealings More

This is the first car I purchased on my own. Doug and Peter were absolutely fantastic in sales.They made me feel very comfortable and at no time was any pressure exerted. Kenneth in sales was wonderful, Peter were absolutely fantastic in sales.They made me feel very comfortable and at no time was any pressure exerted. Kenneth in sales was wonderful, he explained everything perfectly and helped me understand everything. I would highly recommend Global Auto Mall :) More

Chris provided excellent customer service with our new lease of a jeep! We first met him and were very pleased with his non pressuring sales pitch! Thank you Chris! lease of a jeep! We first met him and were very pleased with his non pressuring sales pitch! Thank you Chris! More

Max Pena was great to deal with. Help me out to get my new car. Called a few times to ask how's my car and thanked me for coming to see him. new car. Called a few times to ask how's my car and thanked me for coming to see him. More

My salesman, Max, was very informative about the different models I was considering. The actual transaction was simple, low-pressure, and the price seemed fair. different models I was considering. The actual transaction was simple, low-pressure, and the price seemed fair. More

From start to finish, our experience at Global Auto Mall was outstanding! Customer Service, the newly remodeled showroom, and working with the highly qualified staff was 100% a positive experience! was outstanding! Customer Service, the newly remodeled showroom, and working with the highly qualified staff was 100% a positive experience! More

I can't say enough great things about Ian, Seymor and the whole buying experience I had at Global Jeep. I had already had my heart set on a vehicle at a nearby competing dealer. I had no intention of bu whole buying experience I had at Global Jeep. I had already had my heart set on a vehicle at a nearby competing dealer. I had no intention of buying at Global, I walked in just to see what they had on hand and to see if they could come close to the very good deal I thought I was getting down in Princeton. Ian and Seymor showed me 2 Wranglers that had everything I was getting from Princeton and a handful of features i wasn't. We worked on numbers and came to a price that I didn't expect and the dealership in general was very willing to give me a very fair value on my trade. Global, Ian & Seymor are as easy to work with as it gets. Its the type of place that I feel like if you go in with some honest and fair numbers, they're going to work with you as hard as possible to make it happen. I haven't felt this good about any car purchase I've made before. I'll deal with them again 5x over. More