Global Auto Mall

This was my first time buying a new car and it was probably very obvious that I did not know much about cars and the new car process. Checked out other dealerships and brands and always felt as though probably very obvious that I did not know much about cars and the new car process. Checked out other dealerships and brands and always felt as though they were taking advantage of my age and not knowing much about cars. Then I went to Global and started working with Antoine. He took my friend and I on a test drive of the 2012 Kia Sportage and let us really drive around to get a feel of the car. He knew a ton about the car itself and was very upbeat about it. When we got back, he wrote everything out honestly and understood that I had to take the quote to my parents before I could commit. He did not say ONE pushy or uncomfortable thing about when I was going to buy it or what he had to do to get my business. When I did commit, he was very nice to my mother (who is a skeptic of car salesmen) who thought he was great. He drove 5 hours round trip to Delaware on his day off to get it for me. He was so nice and made the entire experience pleasant. I'm SO happy with my Kia Sportage! It's exactly what I was looking for and I would definitely recommend Antoine to anyone looking for a Kia. More

From start to finish Greg did a great job. He described the service options in clear detail. I would strongly recommend Global to anyone looking for a quality service dept. the service options in clear detail. I would strongly recommend Global to anyone looking for a quality service dept. More

I am still getting used to dealerships outside of Michigan, but Greg at Global is friendly and knowledgeable. My car was serviced in the time promised. The only complaint that I have is the Technic Michigan, but Greg at Global is friendly and knowledgeable. My car was serviced in the time promised. The only complaint that I have is the Technician didn't reset the change oil warning. More

Barbara was very helpful trying to get me the best deal for my Kia optima. She was have problems getting me the color that I wanted for the car but she got me the upgraded model with all my options that I for my Kia optima. She was have problems getting me the color that I wanted for the car but she got me the upgraded model with all my options that I wanted instead. She was the best salesperson I ever delt with in the past and will definitely refer her to my friends and family. Please go to Global Auto Mall so she can assist you in buying or leasing a car. More

Greg was very professional from start to finish during my recent service visit to Global Automall. Couldn't have been nicer and more accommodating. Although not Greg's fault, my brand new 2012 Jeep Grand Che recent service visit to Global Automall. Couldn't have been nicer and more accommodating. Although not Greg's fault, my brand new 2012 Jeep Grand Cherokee with only 4,000 miles suffered some minor damage to the front bumper while the service tech was driving into the garage to begin routine first oil change service to my vehicle. Greg and the service tech were extremely appologetic and immediately brought my Jeep to the body shop for repairs after first competing the oil change service. I was promptly provided with a loaner. This all happened on a Monday and by Friday of the same week my Jeep was repaired like new. My only gripe, I felt I should have been offered some future free service on my vehicle for my "pain and suffering" and inconvenience to my brand new Jeep. Other than that, so far so good with my Global Automall experience from sales to service. By the way, I purchased my vehicle in February 2012. Mark Dalyai More

great experience. This is my third car from Global. My salesperson was excellent. a very throughful delivery. first time someone took the time to show me the vehicle clearly and completely. Sam in finance salesperson was excellent. a very throughful delivery. first time someone took the time to show me the vehicle clearly and completely. Sam in finance was very honest and informative. I've used the service department all the time so I know how good they are.Overall it was a great experience. More

I've been a customer for purchase and service since 2003 for my SantaFe. The service department has always treated me fairly and with courtesy. The keep me appraised of the progress of the service so I just for my SantaFe. The service department has always treated me fairly and with courtesy. The keep me appraised of the progress of the service so I just don't sit as a lost soul. Thanks More

Our family just purchased two new cars in one week from Global Auto Mall, our salesmaen Antoine could not be more helpful through out the whole process. Thank You Antoine for making it so easy. Global Auto Mall, our salesmaen Antoine could not be more helpful through out the whole process. Thank You Antoine for making it so easy. More

Angelica went above and beyond for us. She was very pleasant and answered questions and was very helpful throughout the entire process. She even questioned other mechanics while we were there so we co pleasant and answered questions and was very helpful throughout the entire process. She even questioned other mechanics while we were there so we could here their answers. Thanks More

I live an hour away from this daler, I was referred by consumer reports. The price was terrific I spoke to the sals rep. and he instructed me to complet the credit app. on their website to proceed with t consumer reports. The price was terrific I spoke to the sals rep. and he instructed me to complet the credit app. on their website to proceed with the deal. After they ran my credit, they refused to offer any more details over the phone and insisted I go to the dealer to discuss financing and monthly payments. I do not understand, they can run my credit via the website with me not being at the dealer, but they can't quote me financing and monthly payments. Also they informed my credit score was less than in actually is (I have FICO credit monitoring) I know my score! I requested to speak with a Sales manager and they would not let me speak to him. More