Global Auto Mall

A very nice buying experience We were in the market for a mid-size SUV like Consumer Reports favorite Kia Sorento. We were referred to Global through the Costco Auto Program (high We were in the market for a mid-size SUV like Consumer Reports favorite Kia Sorento. We were referred to Global through the Costco Auto Program (highly recommended). I came in and hooked up with Mike Wyatt and had a nice talk about models and options. Fortunately, the Costco program eliminates the negotiating part of car buying, so I could focus on getting the exact right vehicle. Mike V, Kia sales manager was very helpful in walking me through the financial details of the first vehicle I planned to get. Several things impressed me with Global. First, Mike W. was just the right balance of laid back regular person and salesman. Second, I was considering buying the vehicle without my girl having sat in or driven it--a $500 rebate offer was about to expire. Their General Sales Manager, Mike, told me he'd prefer not to make that sale until she could come in and check out the vehicle and he would make good on the rebate amount. Third, their business manager, Brad, zipped me right though the closing process with no pressure to buy the "extras" most dealers push hard to sell. Because of some of the features we each wanted, we ended up buying a much higher trim level than we started discussing. It was considerably more money but still a very fair deal. I've bought a lot of cars over the years and this was one of the better experiences I've had. Two final thoughts: 1) Their "Doc" fee of $400 is on the high end of dealers in this area; many are $300; 2) All of their vehicles are "packed" with their Global Advantage Package for about $2600. There's no real value in that package (except to Global); I told them I didn't want it and they removed it. Also, they put a $300 window etching package on every vehicle; you might be able to negotiate on that. You might save some on your insurance by having it but you'd have to see if it's worth it. More

Good We are satisfied with our purchase, but it does take too long to finish the process. We were there about 5 hours. Antoine was very nice, informative a We are satisfied with our purchase, but it does take too long to finish the process. We were there about 5 hours. Antoine was very nice, informative and did work with us to get us what we needed. I cannot complain about his service. More

Responsive to customer needs Understands the importance of customer service. Responded promptly and appropriately to my concerns. Recognizes huge investment made by buyers and th Understands the importance of customer service. Responded promptly and appropriately to my concerns. Recognizes huge investment made by buyers and the long term relationship that follows. More

New car Had to work for the price I was originally quoted on the phone. But after some negotiations we got to the price we both could live with. Had issues Had to work for the price I was originally quoted on the phone. But after some negotiations we got to the price we both could live with. Had issues trying to get faxes in and out to complete sale. More

Hyundai Santa Fe Sport Purchase I was happy with the service provided by Global Auto Mall. Antoine Gratz was very helpful and followed up after the purchase was made. They had the ve I was happy with the service provided by Global Auto Mall. Antoine Gratz was very helpful and followed up after the purchase was made. They had the vehicle that I requested in stock More

Joe and Lanie Our experience at Global Auto Mall was everything we expected. We were treated very well and not pushed into anything we didn't want. We arrived knowi Our experience at Global Auto Mall was everything we expected. We were treated very well and not pushed into anything we didn't want. We arrived knowing exactly what we wanted. GREAT experience! More

Hyundai Veloster My experience at global automall was good. Everyone was friendly which made it a good experience. I like the car that I purchased and is everything I My experience at global automall was good. Everyone was friendly which made it a good experience. I like the car that I purchased and is everything I was looking for. More

Sammy Chow Sales Rep Worked with Sammy on purchasing my 2017 Hyundai Vehicle - he was very thorough in showing me all of the makes and models I wanted to see, so that I c Worked with Sammy on purchasing my 2017 Hyundai Vehicle - he was very thorough in showing me all of the makes and models I wanted to see, so that I could make the proper choice. Thanks yo Sammy I now have my 3rd Hyundai!! More

Car Purchase We saw and drove several Suv's. The Tuscon had all our requirements, was comfortable and handled well and was at the right price. The sales person wa We saw and drove several Suv's. The Tuscon had all our requirements, was comfortable and handled well and was at the right price. The sales person was friendly and knowledgeable. More

Overall experience with Global This is my fourth vehicle I have gotten from Global. One chevy in 1998 and 3 Genesis' 2012, 2015 and 2017. My experience with Vinnie Moya was excell This is my fourth vehicle I have gotten from Global. One chevy in 1998 and 3 Genesis' 2012, 2015 and 2017. My experience with Vinnie Moya was excellent and professional. He covered all aspects of the G80 and set me up with the online features quickly and explained all in a language I could understand. I would recommend friends and relatives to Vinnie. Paul C. More