Global Auto Mall - Service Center

I am giving my rating because of the fine4 experience during my service. I arived for my scheduled appointment on time and within 5 minutes, on a saturday no less, my car was ready to be serviced. The s during my service. I arived for my scheduled appointment on time and within 5 minutes, on a saturday no less, my car was ready to be serviced. The servicemen also let me know what were potential issues with my car that they could fix at that time or later depending what was best for me. Great service is hard to find so i was pleased. More

I have purchased 2 cars from Francisco Chaparro (Hyundai Elantra and Jeep Commander) and he has been great. Both cars I try to always have them serviced at the dealership because I trust the work they do. I Elantra and Jeep Commander) and he has been great. Both cars I try to always have them serviced at the dealership because I trust the work they do. I rarely give out Great reviews because there is always room for improvement, but I do think that after shopping at many car dealerships in NJ, I came back to Global because of the service I have received. Regards, Henry PS...Fix your guest Wi-Fi please :) More

I recently purchased a new Elantra from Lester Glenn in Toms River (about 40 min from home). As part of the deal, I received free oil changes for lifetime of vehicle.I preferred to have my maintenance done Toms River (about 40 min from home). As part of the deal, I received free oil changes for lifetime of vehicle.I preferred to have my maintenance done At Global Automall since I work nearby (10 min away). Rick was so accomdating and even though I did not purchase my vehicle from this facility, he agreed to honor my free lifetime oil changes in exchange for having them provide my regular maintenance service. I am so thrilled and appreciative of this. If this is an indication of how they run their total business, I would highly recommend them! More

I have been to dealers before and was never happy with the way i was treated. I am on my 2nd car with Global Auto Mall and i don't think i would go to any other dealer again. My service consultant is Ja the way i was treated. I am on my 2nd car with Global Auto Mall and i don't think i would go to any other dealer again. My service consultant is James Kursay and for the last 2 yrs, he has greeted me with a very professional attitude. He is kind and goes over my service reports in detail and keeps me informed with the recommended maintenance for the mileage that my car is at. More

I gave this dealership's service department a five star rating because from beginning to end my experience was a positive one. Easy breezy. When I called I got the appointment date and time that I wanted rating because from beginning to end my experience was a positive one. Easy breezy. When I called I got the appointment date and time that I wanted. When I arrived at the service desk I was given a token for a free cup of coffee then proceeded to speak with Greg Terracciano who I found to be friendly and easy to work with. My car was ready right on time and the work done was to my complete satisfaction and to top that, the price was much lower than I expected it to be. They even gave me a free car wash! GLOBAL ROCKS!! More

Greg makes every visit to Global Auto Mall quick and painless. He goes out of his way to make sure that my concerns are being addressed from start to finish and that I am comfortable during my visit to painless. He goes out of his way to make sure that my concerns are being addressed from start to finish and that I am comfortable during my visit to the service department. I will continue to visit Global Auto Mall because of the exceptional service I receive from Greg and Gus! More

Greg explained all the service that my 2009 Jeep would require. He expalined that the harsh winter may have taken a toll on the differential. After due consideration I decided to service my vehicle per require. He expalined that the harsh winter may have taken a toll on the differential. After due consideration I decided to service my vehicle per his recommendations. He was very knowledgable. I also found the cost could be reduced by applying one of my discounts for being a loyal customer. Overall, the experience was better than expected and was completed in less time than estimated. I will return to Global for all my future service. More

Everyone was friendly and the place was clean and organized. I was able to make an appointment on line and my car was being looked at 5 minutes after I arrived. The problem was found and brought to m organized. I was able to make an appointment on line and my car was being looked at 5 minutes after I arrived. The problem was found and brought to me within a half hour, and it was fixed and I was rolling out the door in about 90 minutes total. I waited on site, and Tom kept me updated, which is good. It seems so much longer when you hear from no one, so to be updated once in a while helps the time pass more quickly. This was my third trip there and the experience has been consistent. More

My experience with this dealership has always been a great satisfaction. Everyone welcomes me with open arms when I come in to have my car serviced. When I leave with my car it is always more than what great satisfaction. Everyone welcomes me with open arms when I come in to have my car serviced. When I leave with my car it is always more than what I expected. Whenever I have a question they always answer with no problem and is very willing to help me. More

My car is about a year old and I had a problem and was stranded on the highway. Roadside assistance came to tow me to the dealership to get the car repaired. When I called my dealership to let them know, stranded on the highway. Roadside assistance came to tow me to the dealership to get the car repaired. When I called my dealership to let them know, they weren't too willing to help - especially with a loaner car (even though I'm supposed to get one). I called the other nearby dealer, which was Global Auto Mall, and spoke to the service manager - Rick Schreck - who was immediately willing to help, even though I didn't purchase the car from them. They were out of loaner cars, so Rick called a local car rental company and arranged for a car for me. When I arrived, everyone was extremely friendly and professional. They diagnosed the problem, ordered the new part and fixed the car in two days. When I returned to pick up the car, they were again super friendly - from the service managers Rick and Tom, to Vito and the other mechanics, and even all the girls at the desk. They tested the car thoroughly to assure there wouldn't be a repeat problem, and gave me back my car freshly washed. I honestly can't believe how friendly and accomodating everyone there was, especially considering I didn't by the car from them, this was my first time there, and they were fixing a warranty part so I wasn't paying anything for the work. I plan to have my car serviced there in the future, and would highly recommend to anyone to use the service department at Global Auto Mall. And I will seriously consider buying my next car from them simply because of the experience in the service department. More