Global Imports BMW

Our Client Advisor, Derrick, was a nice man. We were in need of a used vehicle, and found what appeared to be a nice Acura MDX at a reasonable price. It drove well around the block (albeit not We were in need of a used vehicle, and found what appeared to be a nice Acura MDX at a reasonable price. It drove well around the block (albeit not fast or hard), was clean, and appeared to be in gently used condition. They said it had gone through a safety inspection and was good to go. We decided to buy it. After signing some paperwork with Derrick, our Client Advisior, we had to wait to speak with a sales manager to take care of the money part. It was a card transaction, no financing. It was TWO HOURS before we walked out the door. Now for the bad part. I took the vehicle to my mechanic early the very next morning. Two hours later I got a call saying I shouldn't buy this vehicle and a long list of what was wrong with it. They said that this car should never have been sold, and put out to auction instead. Brake pads down to 3mm (safety issue), broken motor mount (safety issue), signs of engine sludge, looks like someone tried to clean it, CV boot blown out (grease on brake rotors is a safety issue), and most concerning was a torque converter shudder starting at 2000 RPM. And an oil level warning light came on as my wife pulled into the driveway. So I went back to Global Imports BMW that evening, less than 24 hours after purchasing the vehicle. When I asked a sales manager about all my safety concerns and how did it pass their safety inspection, he told me the "safety inspection" on used vehicles consists of Start, Steer, and Stop. Translation: if they can drive it in a figure eight without crashing it passes their "safety inspection". The car was purchased "As Is". No return. The rumored 3-day lemon law does not apply in Georgia. I am stuck with a clean looking ticking time bomb. How long before the transmission goes out ($5,000 repair)? Does the oil sludge indicate something? I'm facing a bill of at least another $1500 to fix brakes, motor mount, and CV boot. At least Global Imports gave me back a small amount of my money (not enough to cover the brake repairs, though). More

Travis has worked with us numerous times and is always very helpful and professional . Very quick to give me a call back or assist with any issues we have had with our New X5 very helpful and professional . Very quick to give me a call back or assist with any issues we have had with our New X5 More

I have purchased two used cars, built one new one, leased a new one, and purchased a new one from Atlanta bmw. Bennett Okafor is the best sales person ever. I trust him so much and will be purchasing my next a new one, and purchased a new one from Atlanta bmw. Bennett Okafor is the best sales person ever. I trust him so much and will be purchasing my next car from him! More

Dalya was great! Her professionalism and sense of humor made my purchase very seamless and easy! Definitely recommend this dealership Her professionalism and sense of humor made my purchase very seamless and easy! Definitely recommend this dealership More

Travis is awesome! Patient, knowledgable and a master negotiator! We worked hard to make a deal. Well worth it!! Patient, knowledgable and a master negotiator! We worked hard to make a deal. Well worth it!! More

Friendly, timely and trustworthy. Bennett Okafor worked with me to find the options that made sense for needs. He kept to his word and I highly recommend him. I needed to purchase my Bennett Okafor worked with me to find the options that made sense for needs. He kept to his word and I highly recommend him. I needed to purchase my car off the lease. More

My sales person was very, very knowledgeable, Product service and Clients experience all my family and friends referral definitely directly to him...please let him know that KEREM BERDUNAY........... service and Clients experience all my family and friends referral definitely directly to him...please let him know that KEREM BERDUNAY............GRACIAS>>>OBRIGATO! More

They were very knowledgeable, friendly, and professional. Our experience was positive and I would recommend my family and friends. Our experience was positive and I would recommend my family and friends. More

Dalya Muwwakkil was a pleasure to work with. I would highly recommend her to anyone looking for a new or used car. Very professional, helpful and friendly. I would highly recommend her to anyone looking for a new or used car. Very professional, helpful and friendly. More

They sent my registration to Michigan even though I live in GA and have a GA address. I thought it would be a simple clerical error to fix, but they refused after I reached out repeatedly. I’ll never purcha in GA and have a GA address. I thought it would be a simple clerical error to fix, but they refused after I reached out repeatedly. I’ll never purchase another car from them again. More