Global Imports BMW

My salesman was very helpful, knowledgeable and attentive during the process. The process wasn't as lengthy as expected. during the process. The process wasn't as lengthy as expected. More

I bought a 2017 BMW 650i from Global Imports this past weekend, 13 February, 2022. My salesman was Greg and I have to give him the kudos he deserves. He was absolutely great. I would have no problem deali weekend, 13 February, 2022. My salesman was Greg and I have to give him the kudos he deserves. He was absolutely great. I would have no problem dealing with him in the future if he is still around. I told him which car I was there for, what I wanted and what I didn’t want. I had two other cars I wanted to look at the same day, which I communicated to Greg. We talked for about an hour and then I left. While I was on the way to the next dealership, Greg sent me the figures we discussed with everything I asked for. The other dealerships I went to that day, did not treat me the same way and did not listen to what I asked for. Well, maybe they listened and heard what I said, but chose to ignore. Needless to say, I drove back to Global Imports and bought the car. Jay, the finance manager was not pushy at all with trying to get me to buy a bunch of extras I didn’t want or need. It is funny though, he was my best friend up until I started denying everything he offered. At that point, the friendship was over. He couldn’t get me out of his office fast enough. All in all, the experience with Greg and Global Imports was great. 4 out of 5 stars because Jay and I are no longer friends. More

I would like to take this opportunity to express my Gratitude and Satisfaction to the Staff members that came cross my path at Global Imports BMW located at 500 Interstate N Pkwy, Atlanta GA. In th Gratitude and Satisfaction to the Staff members that came cross my path at Global Imports BMW located at 500 Interstate N Pkwy, Atlanta GA. In the beginning, I had some few hiccups with my vehicle previously purchased at the location. Not to go in details of the minor setbacks that I encountered in the beginning but what I could say is, Thank God for the few employees that still have that gracious customer service instilled within. If I may say, this changed the entire trajectory from one of an unpleasant situation to one of an atmosphere of satisfaction and gratification. With that being said, I would like to take the time to recognize a Phenomenal and Righteous Sales agent at Global Import BMW by the name of, Ms Turiya. Lafoucade. From the beginning to the end, she has been nothing less than an amazing, professional and courteous person. When I first experienced my problems with my vehicle, I expressed my concerns and disappointment in a Cordial and Civilized manner. The sales agent in return showed empathy towards my constraints and in turn, forwarded my email of concerns to the Sales Manager, Mr John. Gribbins. I emailed Mr John Gribbins in details of my situation. Surprisingly, less than 24 hours, I received a missed call from the sales manager along with an email to verify that he received my message and would like for me to reach out to him as soon as possible. I made contact with Mr. Gribbins and he advised me to relocate to the location the following day so we can see how we can solve my situation. Once I arrived at Global Imports BMW, Mr Gribbins took time away from his busy schedule which I witnessed personally while I was at the location waiting. Mr Gribbins listened to my concerns and at the same time, was able to come up with a solution which I was most pleased about. RESPECT and HONESTY was well admired. Mr Gribbins referred me to a wonderful sales agent by the name of Abel Ramirez. Abel was a blessing in disguise for he took his time and patience to make sure that the rest of my experience at the dealership would be an unforgettable one full of everlasting memories. Abel thanks for the search and discovery on my final choice of vehicle. Your effort was well appreciated. My Overall experience in purchasing a vehicle from this dealership was exceptionally remarkable. In the end, I am pleased and satisfied that I purchased my vehicle from Global Imports BMW. More

Professional, everyone was so helpful and kind. Great experience and very happy about my decision experience and very happy about my decision More

Vehicle wasnt ready to be seen, why advertise it as available? Complete wasre of time. They lost the deal over $2000. available? Complete wasre of time. They lost the deal over $2000. More

Went in to see a vehicle listed on their website (and others) as for sale; it was not ready to be driven or seen; still in reconditioning. Wasted trip and time! If advertise it for sale it should be read others) as for sale; it was not ready to be driven or seen; still in reconditioning. Wasted trip and time! If advertise it for sale it should be ready to be delivered. More

Our experience working with sales rep Taylor Nielsen was outstanding---5 Star. He delivered a x5 that was exactly what we wanted. We appreciate his interest and understanding thru the selection and financi outstanding---5 Star. He delivered a x5 that was exactly what we wanted. We appreciate his interest and understanding thru the selection and financials of the process. More

Very easy process, the staff is professional and the process was overall enjoyable. I will be back in 3 years!! I would definitely recommend Global Imports. process was overall enjoyable. I will be back in 3 years!! I would definitely recommend Global Imports. More

Tyrone Jernigan, great sales Rep. Knowledgeable, and personal and knows how to make it happen. Tyrone is not listed on the drop-down list, bur rate him a 5star. personal and knows how to make it happen. Tyrone is not listed on the drop-down list, bur rate him a 5star. More

I found my experience to be an amazing one. I had always hope of obtaining a BMW. I had heard that the experience in your first purchase would be a memorable one and i can happily say I wasn’t disappointed. hope of obtaining a BMW. I had heard that the experience in your first purchase would be a memorable one and i can happily say I wasn’t disappointed. From the time I walked in and was greeted to my specialist Derrick. I felt right at home the entire time and will be returning for all my car purchase needs for myself and my family. More