Gloucester Toyota

At home feeling First let me start by saying I called Tommy Wheat at 9am Friday morning told him what I was interested in. I was at the dealership by 10am. The whole First let me start by saying I called Tommy Wheat at 9am Friday morning told him what I was interested in. I was at the dealership by 10am. The whole process was so easy and everyone I came in contact was so friendly. I will do business with them again. One note....take a sweater when you go in Jeff's office it's cold. Thought you might like that Jeff. Again thanks again awesome experience. More

A great no hassle experience After visiting several other dealers, including Carmax while looking for a new (to us) used car, we came to Tommy at Gloucester Toyota. Attentive cus After visiting several other dealers, including Carmax while looking for a new (to us) used car, we came to Tommy at Gloucester Toyota. Attentive customer service and friendly personalities all around - a nice break from the 'usual' car dealer/salesman runaround. The price we agreed upon was honest and straightforward and was a fair deal all around. We have already, and will continue to refer others to Tommy at Gloucester Toyota. More

Internet price I was in contact with Anne Earman, their internet sales manager. Despite being close to finish a sale with another dealer I asked her for an "out of t I was in contact with Anne Earman, their internet sales manager. Despite being close to finish a sale with another dealer I asked her for an "out of the door" price and she was very fast to reply and gave me a price which was about $500 better. No pressure, her price was good until the end of the month. I contacted the other dealer where I had done all my test drives and surprisingly they matched the price so I bought the car. I only did it to be fair to the sales person who worked with me. I explained this to Anne and she understood and did not have a problem with that. I think this is quite remarkable and shows real customer care. Next time I will shop at Gloucester Toyota first. More

Great Service on my Toyota I have had several visits to this dealership for service on my Toyota. They are very helpful and go out of their way to accommodate my schedule for r I have had several visits to this dealership for service on my Toyota. They are very helpful and go out of their way to accommodate my schedule for routine service. The waiting room is small but comfortable and the staff in the office who take your payment are also very helpful and friendly. I have been used several other dealerships throughout the years and Gloucester Toyota might not be the biggest, but it is my favorite! More

Great experience buying our first family vehicle! The buying process was made very easy!! Very pleasant experience and we enjoyed the staff. Would come here again if we are in need of another vehicle. The buying process was made very easy!! Very pleasant experience and we enjoyed the staff. Would come here again if we are in need of another vehicle. Very organized More

Great over all! Very helpful and friendly can keep a conversation while waiting for paper work to be complete over all great experience and made it as fast as possibl Very helpful and friendly can keep a conversation while waiting for paper work to be complete over all great experience and made it as fast as possible for me! This is the second car I bought from here and it is so convenient! More

Service I can Trust I bought my Camry from Gloucester Toyota in 2002 and have taken it there for all its maintenance, repairs and inspections. The work has been complete I bought my Camry from Gloucester Toyota in 2002 and have taken it there for all its maintenance, repairs and inspections. The work has been completed timely and well and the cost has been reasonable. As a woman who doesn't know much about cars, it's important to have a place you can trust. And long-time employee, Holly, is the face of Gloucester Toyota to me. She is upbeat, knowledgeable, and a pleasure to work with. I actually enjoy calling to make appointments. More

Courteous, friendly hometown service I brought my 2014 Camry in with foreboding. The transmission seemed to be going bad. I was informed that the warranty was extended because of a fact I brought my 2014 Camry in with foreboding. The transmission seemed to be going bad. I was informed that the warranty was extended because of a factory problem with the torque converter and the problem would be fixed under warranty. Very good news. They also told me my car would be ready to pick up on Thursday and it was ready Wednesday at noon. Everyone was kind and friendly and attentive. I couldn't ask for a more positive experience. More

Repair dented bumper while in for service of recall notice "Randy" repaired my dented bumper on our 2006 Sequoia without charge; awesome service & customer concern!! Above & beyond service resulting from my i "Randy" repaired my dented bumper on our 2006 Sequoia without charge; awesome service & customer concern!! Above & beyond service resulting from my inquiry re: how I could access affected area! Outstanding customer service at G.T. Friendly, professional, helpful employees in service and sales department! More

Not treated fairly The service manager was rude and pretty much called me a liar . I will never return here again due to his unprofessional attitude and unwillingness to The service manager was rude and pretty much called me a liar . I will never return here again due to his unprofessional attitude and unwillingness to admit that his team did not preform their duties . More