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Gloucester Toyota
Gloucester, VA
456 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 456 reviews
August 24, 2015
great Great experience ,good pricing, Tommy Wheat was very helpful, after review of other car prices in the area this dealership had the best option for wha Great experience ,good pricing, Tommy Wheat was very helpful, after review of other car prices in the area this dealership had the best option for what we were looking for in a vehicle More
by houston79
Employees Worked With
Tommy Wheat
Helpful August 07, 2015
Best dealership experience of my life! Three weeks ago I stopped in to Gloucester Toyota just to take a look around at cars and shop for my next purchase. Mr. Tommy Wheat approached me and Three weeks ago I stopped in to Gloucester Toyota just to take a look around at cars and shop for my next purchase. Mr. Tommy Wheat approached me and my first thought was "HERE comes the shark!" In fact he was very nice and asked me what I was interested in. We talked about my situation, which was not as ideal as I would like. He told me, "Think about it and come back when you are ready." He never took any information of mine and our total conversation was 5 minutes or so. Today I went in and asked to speak with Tommy. He was courteous and knew exactly who I was. We test drove a used car and then we tried a new car that we liked. Not once during my time at Gloucester Toyota was I asked to "do a credit check" or "run some numbers" We discussed our options and Tommy asked me again if I just wanted to take a couple days and shop around. I told him "No" and we went in and did the paper work. He was very knowledgeable about all the options on both cars and was very helpful. He never gave me some BS answer, and we discussed things without any hesitation. Tommy was awesome with my whole family and we got the deal done for exactly what we wanted. Again I reiterate, I have never had an experience that was this stress free ever!! I will be shopping at Gloucester Toyota from now on. More
by wrights1234
Employees Worked With
Tommy Wheat
August 03, 2015
Great Experience Purchasing my "new" used car at Gloucester Toyota was an easy and stress free experience. Tommy Wheat was professional and pleasant! I would recommend Purchasing my "new" used car at Gloucester Toyota was an easy and stress free experience. Tommy Wheat was professional and pleasant! I would recommend this dealership to anyone who is looking to purchase a vehicle. More
by Tricia
Employees Worked With
Neal Wheat, Tommy Wheat
July 25, 2015
Everything was perfect!!! I went into my car buying experience a nervous wreck due to my last experience. Anne called me back quickly after I filled out the online form. Blake I went into my car buying experience a nervous wreck due to my last experience. Anne called me back quickly after I filled out the online form. Blake greeted me as soon as I entered the lot while Cameron had the keys ready for me to test drive. Blake was very informative, without being "pushy". He gave me ample time to test drive to make sure I like the feel of it. The numbers were exactly as I had discussed before arriving at the lot. I appreciated that everything went smoothly because I work nights, got off of work at 8am and drove over an hour to Glouster to the lot; so I had no time for haggling. I left the lot more than satisfied! More
by dysond03
July 08, 2015
Easiest Car Buying Experience We visited 3 dealerships the day before going to Gloucester Toyota and were basically told that what we wanted to do was not possible. We met with Ja We visited 3 dealerships the day before going to Gloucester Toyota and were basically told that what we wanted to do was not possible. We met with Jason Waersch at Gloucester Toyota the next day and he was so helpful. He was honest and helped us understand the stuff that most dealerships won't take the time to tell you. From the time we walked in until we walked out (with our new car) the whole process was very smooth, easy, and enjoyable. More
by SarahS
Employees Worked With
Jason Waersch
June 30, 2015
Thank you Tommy Wheat We had a great experience at Gloucester Toyota Scion. We drove an hour and a half and it was worth the trip, Everyone was very friendly. Mr. Wheat We had a great experience at Gloucester Toyota Scion. We drove an hour and a half and it was worth the trip, Everyone was very friendly. Mr. Wheat took very good care of us and ensured that our transaction went smoothly. I highly recommend Gloucester Toyota Scion for your next vehicle purchase, new or used. Just ask for Mr. Tommy Wheat and you will be in good hands. THANK YOU!!! More
by ShelbyGT500
Employees Worked With
Neal Wheat, Tommy Wheat
June 24, 2015
My Best Car Buying Experience I felt very comfortable dealing with Gloucester Toyota & my Salesman, Tommy Wheat, was very good. He made this my best car buying experience, I rec I felt very comfortable dealing with Gloucester Toyota & my Salesman, Tommy Wheat, was very good. He made this my best car buying experience, I received NO hard sell from him, Sales Manager Cameron Barrow and Business Manager Jack Gorman. Tommy Wheat, was very knowledgeable about all the electronics on the Avalon and in fact he knew more about my cell phone than I did. It was a real pleasure dealing with Gloucester Toyota and I recommend anyone looking for a vehicle go to them and Tommy Wheat. It will be a great car buying experience. More
by benabill
June 06, 2015
Tommy Wheat was a pleasure to work with We have never had a more pleasant and low-pressure car buying experience than with Tommy Wheat. He was personable, extremely knowledgeable, and made u We have never had a more pleasant and low-pressure car buying experience than with Tommy Wheat. He was personable, extremely knowledgeable, and made us feel 100% comfortable. We would gladly buy another car from him and plan to do so when our second car needs replacing. More
by Cbass
Employees Worked With
Tommy Wheat
June 05, 2015
car buying experience James JJ Johnson was a pleasure to buy a truck from at Gloucester Toyota. Friendly, makes on feel comfortable and absolutely no pressure. This is our James JJ Johnson was a pleasure to buy a truck from at Gloucester Toyota. Friendly, makes on feel comfortable and absolutely no pressure. This is our 2nd vehicle from here and our preferred place to buy a vehicle. Truly a customer focused business. More
by will4gzus
Employees Worked With
James "JJ" Johnson
April 28, 2015
Gloucester Toyota: A great place to buy a Toyota! My wife 1st contacted Gloucester Toyota by internet and got "the no-haggle price" from Anne Earman. Once we arrived at the dealership, we were met by My wife 1st contacted Gloucester Toyota by internet and got "the no-haggle price" from Anne Earman. Once we arrived at the dealership, we were met by JJ Johnson and he guided us through making our final choice (gave us excellent advice) and finalized the "deal". In dealing with Gloucester Toyota, their "internet price" will compete with and beat any other dealer, in the state of Virginia (or anywhere, really). JJ did NOT pressure us in anyway; gave us excellent advice in trying to make a choice for our 6'4" son with LONG legs. Steered us away from a poor choice and into the CORRECT choice. There was ZERO pressure in ANY/ALL of our dealings with JJ. More
by 3Pointer
