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Gloucester Toyota
Gloucester, VA
488 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 488 reviews
June 05, 2015
car buying experience James JJ Johnson was a pleasure to buy a truck from at Gloucester Toyota. Friendly, makes on feel comfortable and absolutely no pressure. This is our James JJ Johnson was a pleasure to buy a truck from at Gloucester Toyota. Friendly, makes on feel comfortable and absolutely no pressure. This is our 2nd vehicle from here and our preferred place to buy a vehicle. Truly a customer focused business. More
by will4gzus
Employees Worked With
James "JJ" Johnson
April 28, 2015
Gloucester Toyota: A great place to buy a Toyota! My wife 1st contacted Gloucester Toyota by internet and got "the no-haggle price" from Anne Earman. Once we arrived at the dealership, we were met by My wife 1st contacted Gloucester Toyota by internet and got "the no-haggle price" from Anne Earman. Once we arrived at the dealership, we were met by JJ Johnson and he guided us through making our final choice (gave us excellent advice) and finalized the "deal". In dealing with Gloucester Toyota, their "internet price" will compete with and beat any other dealer, in the state of Virginia (or anywhere, really). JJ did NOT pressure us in anyway; gave us excellent advice in trying to make a choice for our 6'4" son with LONG legs. Steered us away from a poor choice and into the CORRECT choice. There was ZERO pressure in ANY/ALL of our dealings with JJ. More
by 3Pointer
April 22, 2015
My Best Car Buying Experience What a happy day! I started researching cars last January and settled on a Camry as my first choice. Of all the dealers in this area (from Williamsb What a happy day! I started researching cars last January and settled on a Camry as my first choice. Of all the dealers in this area (from Williamsburg to Virginia Beach) I most enjoyed the helpfulness of the people at Gloucester Toyota. We talked on the phone several times and my every question was answered. I also got the price I asked for and the model I had chosen - all I had to do was drive up this morning and all would be ready. And it was!!! I was met by Tommy Wheat as soon as I drove onto the lot. He took me to the office and brought the beautiful silver Camry around for me to see. He carefully explained every device and also answered all of my questions. After letting me drive around the neighborhood he began the paperwork. It was such a pleasurable experience. I had actually been dreading the whole procedure but Tommy was so pleasant and patient. He made sure I understood every step of the process and that I understood how to use everything in the car. When the sale was completed and before I left the lot he again reviewed what I needed to know. I am most grateful to him for all of his help and for making this my very best car buying experience ever! Thanks Tommy. More
by grannieannie
April 12, 2015
2014 Nissan Xterra S 4x4 Enjoyed my time at Gloucester Toyota buying my new car the salesman JJ was a great guy and very helpful. Thank you very much John & Debby Absher Enjoyed my time at Gloucester Toyota buying my new car the salesman JJ was a great guy and very helpful. Thank you very much John & Debby Absher More
by jabsherjr
Employees Worked With
James "JJ" Johnson Sales Representative, James "JJ" Johnson
March 24, 2015
Best Car Buying Experience For a young first time buyer, they helped with everything they could and went out of their way just to make sure I got what I needed. I will deffinite For a young first time buyer, they helped with everything they could and went out of their way just to make sure I got what I needed. I will deffinitely go back and purchase another car when I need it. More
by Nikkij
March 23, 2015
Tommy was great! Tommy helped me find the car I wanted (and needed!). He didn't pressure me into something I didn't want, but let me know what options were available.H Tommy helped me find the car I wanted (and needed!). He didn't pressure me into something I didn't want, but let me know what options were available.He showed me some of the cool gadgets and good to know things for my car! It was a great experience! More
by KellyO
Employees Worked With
Tommy Wheat
March 13, 2015
worth the trip I live in Norfolk so coming to Gloucester for a vehicle seemed unnecessary. Boy was I wrong. It was one of the most pleasant experiences. They were I live in Norfolk so coming to Gloucester for a vehicle seemed unnecessary. Boy was I wrong. It was one of the most pleasant experiences. They were friendly, knowledgeable and went above and beyond to help me with my purchase. I will be shopping there again in the future. More
by camps821
February 28, 2015
Experience Great first experience on purchasing my first car! Tommy was very helpful. They were honest and it didn't take long at all. Thanks! Everyone was Great first experience on purchasing my first car! Tommy was very helpful. They were honest and it didn't take long at all. Thanks! Everyone was friendly and helpful. More
by Tarransteele
Employees Worked With
Neal Wheat, Blake Jones, Tommy Wheat
February 10, 2015
Gloucester Toyota & Tommy I was checking out buying a car & found one at Gloucester Toyota I really liked. I met Tommy Wheat & I can only say he walked me through everything & I was checking out buying a car & found one at Gloucester Toyota I really liked. I met Tommy Wheat & I can only say he walked me through everything & worked with me to get my payments where I wanted them! One of the nicest guys I've ever met. Look him up if you're in the market for a new!! All you guys I met & gals Rock!!! More
by Marva2
February 09, 2015
Easiest Car Purchase I have ever made! I have never owned a Toyota and decided it was time to buy a car that would last! Our son is over 6 ft tall and still growing - he fits perfectly in t I have never owned a Toyota and decided it was time to buy a car that would last! Our son is over 6 ft tall and still growing - he fits perfectly in the back seat. Everyone that we encountered at the dealership from Sales, Business and even detail department was kind and courteous. Tommy made the whole process smooth and there was not a bunch of haggling back and forth. We will surely return to Gloucester Toyota for future purchases and will HIGHLY recommend them for anyone looking to purchase a car in a friendly and professional environment! Just proof to SHOP LOCAL! More
by judig65
