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Gold Coast Maserati Alfa Romeo
Great Neck, NY
380 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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380 Reviews of Gold Coast Maserati Alfa Romeo
March 10, 2020
GREAT AT SALES TERRIBLE AT COMMITMENT AND INEGRITY! I bought a Black on Red 2017 Levante S before 1-2 days before 2020, as we all know official dealerships with pre-owned certification sales are general I bought a Black on Red 2017 Levante S before 1-2 days before 2020, as we all know official dealerships with pre-owned certification sales are generally higher vs the private dealerships. The certification from a private dealer costs $4,500 vs official dealer for $2,500 for the warranty 3 years. Now let's cut to the chase while I was shopping around I came across great deals but I wanted White on Red S model, there was exactly the car I wanted in PA. The price was almost $4,000 cheaper with the extra luxury package with bigger wheels than the car Gold Coast sold me for more money and more mileage on a Sunday "MIKE" the sales manager calls me and tells me why I'm so wrong to buy from another dealer and how it's worth spending couple thousands extra from us. Now I buy the car with a certified check the next day! First of all, I gotta say JOE the service manager came in after my second visit from for the following issue took great care of me, what a great gentleman. 1: 18-inch wheels instead of 20-inch 2:scratches, and interior liner full of bread crumbs completely dirty on a rainy day. 3: Since it was winter season one day it was nice figured out climate control wasn't functioning. 4: The fuel door jammed. 5: 3 visits to the dealership to get rid of the muffler exhaust issue. It has not even been 3 full months. 6: Every visit to the dealership you have to almost wait a week or a minimum 3 days before a loaner car becomes available while they take your car for almost a week to fix the defects. Looking at other dealerships and with a full variation on market prices for the 2017 Levante S lux or not I almost paid $10k extra for a piece of mind but I never received it. Instead, I got a beat-up unlucky car which i didn't really like in the first place. I requested a swap and FLAVIO very nice person who iv communicate through texts was trying to get me a swap for a WHITE ON RED MODEL S. Unfortunately they don't have exactly the edition I want but they have what I want but that vehicle has a few more options which they want to charge me $9,000 out of pocket extra above all iv already spent at their dealership. After thinking about the total cost iv purchased a 2017 MASERATI LEVANTE S with 36k in change miles out the door after taxes, protection plan in NYS cost me around $64,000 plus additional $9,000. Any dum person can go on Car Gurus and purchase an Excellent newer year make with fewer miles and better package for the total amount id be paying them!. I did my homework its best to buy from a private dealer and just pay $4,500 for the 3-year warranty package unlimited miles and don't get xxxxx by them over a freakin loaner car treatment otherwise you can be one of me who's just upset writing this long review after a terrible experience. Iv never had to send the same exact car to service for repairs 4 times less than 3 months and not to mention on the first visit I had to pay for windshield wipers. How do you sell a certified vehicle without detailing fully inspecting it and especially rotors? How can you make any sense to me with "WE ARE SELLING YOU A CERTIFIED CAR"? How do you have the guts to ask me for an additional $9k after iv already overpaid more than the market price, and not to mention the SWAP your offering me has 30k miles which even this day I can find the same exact car for even cheaper than $51k with probably less than 30k miles for sure since Car Gurus has every dealer's inventory listed. This is March 10, 2020, after all the time iv consumed wasting going back and forth with them since December 29, 2019. I had enough of their FLUFF TALK and they brought me to a point to upset me enough to catch this long review. I hope anyone who reads this uses some common sense and pay attention before you make a quick decision like I did and fell for the overpriced purchase with a car that I don't even like the color of! More
by zohaib
Employees Worked With
Michael Bellina, Flavio Gauna
February 28, 2020
Angel did great job! Once he know I took the train to pick up the car, he drove to train station and picked me up ! He did very professional job. Each time I contacted him he always responded in timely pick up the car, he drove to train station and picked me up ! He did very professional job. Each time I contacted him he always responded in timely manner and showed strong initiative to help me solve the problem! More
by Aaron.ye
Employees Worked With
Angel Vega
February 26, 2020
Good people...good service...very honorable...great deal Michael, Peter and Angel were great. They provided the best possible deal to me and their cars are impeccable. They care about what they do and the se Michael, Peter and Angel were great. They provided the best possible deal to me and their cars are impeccable. They care about what they do and the service they deliver. I would highly recommend them. More
by Richpret
Employees Worked With
Michael Bellina, Angel Vega, Peter Lehmann
February 23, 2020
I been buying all kind of European cars for the past 25years.. I have to say that for the first time I meet a salesperson Angel Vega who was a straight forward and transparent to the numbers.. the deal 25years.. I have to say that for the first time I meet a salesperson Angel Vega who was a straight forward and transparent to the numbers.. the deal he offered was hard to refused and was all done in less than an hour. More
by Hector F.
Employees Worked With
Angel Vega
February 20, 2020
Excellence customer services and Angel Vega , Carol Sossi excellent human beings excellent services I give Them 100%. Ángel very well manager with me explain very single details at his best of his knowledge excellent human beings excellent services I give Them 100%. Ángel very well manager with me explain very single details at his best of his knowledge More
by Alfa Romeo 7
Employees Worked With
Angel Vega
February 20, 2020
I'm so happy I made my decision to lease my car from Gold Coast. This experience was so easy from start to finish. They took care of everything!! Edison and Peter were great! Answered all of my questions a Coast. This experience was so easy from start to finish. They took care of everything!! Edison and Peter were great! Answered all of my questions and were very patient. Never felt pressured as I have with some other car dealers. Would definitely recommend! More
by pookiepie67
Employees Worked With
Edison Xin, Peter Lehmann
February 20, 2020
I called and spoke with Angel Vega, he explained current inventory and specials. I came in and he located me the perfect Stelvio. The offered deal was amazing and very straightforward. No games no BS. He sa inventory and specials. I came in and he located me the perfect Stelvio. The offered deal was amazing and very straightforward. No games no BS. He sat down with me before and even a few times after delivery. Gold Coast is awesome and Angel is truly the best, thanks again my friend. Did I just call a sales rep a friend? YES. More
by Antonio T.
Employees Worked With
Michael Bellina, Angel Vega, Peter Lehmann
February 12, 2020
Very friendly and professional dealer. Also, very handsome and cool guy, he is. Introduce all the vehicles nice and patiently. Always, give us good attitude and smile on his face. handsome and cool guy, he is. Introduce all the vehicles nice and patiently. Always, give us good attitude and smile on his face. More
by Thomas
Employees Worked With
Edison Xin
February 07, 2020
Had a great experience thanks to Angel, he did all the paper online which saved me a lot of time, the next day I went to the dealer and signed the paper work my car was ready waiting for me, smoothes proc paper online which saved me a lot of time, the next day I went to the dealer and signed the paper work my car was ready waiting for me, smoothes process I have ever had with any car dealer, thank you 🙏🏼 More
by Gedysoncollado
Employees Worked With
Angel Vega
January 28, 2020
By far the best experience I’ve had at a dealership to date! I can’t believe how easy and painless, my experience was. I initially met Angel back in November when I was first starting to shop around for m date! I can’t believe how easy and painless, my experience was. I initially met Angel back in November when I was first starting to shop around for my Alfa and he was so great to work with. He kept in contact and always kept me updated with the best prices and deals that could be offered! 100% would recommend to anyone looking for a trustworthy experience. I love my Alfa and plan on referring friends and family. More
by James C
Employees Worked With
Angel Vega
