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Goldstein Subaru

Albany, NY

4.7
376 Reviews
Call Dealership (518) 690-2244

1754 Central Ave.

Albany, NY

12205

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376 Reviews of Goldstein Subaru

August 14, 2025

In 2024, one manager was so verbally abusive that we walked out of the dealership. . More

by Avoca23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
DJ McArdle
Report | Print
Aug 14, 2025 -

Goldstein Subaru responded

We are sorry you were only able to rate us 1 star and feel a member of our staff did not treat you properly. We care about our customers and their satisfaction and really want to hear more about your experience to see what happened. Unfortunately since you have not posted your name or contact info we are unable to do that. Please call us at 518-869-1250 and ask to speak to a manager or feel free to call our customer service department at 518-690-2555 so we can look into your experience with us.

August 13, 2025

Good to do business with. . joe the salesman was very knowledgeable. I would refer people to him. More

by Tatter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Report | Print
Aug 15, 2025 -

Goldstein Subaru responded

Thank you for your positive review! Your satisfaction is our top priority. We’re thrilled to hear that you had a great experience with us. We strive for excellence and are always looking for ways to improve. Hearing about your wonderful experience makes our day!

August 10, 2025

Great Dealership. Staff is professional and courteous. Technician who worked on my car explained everything thoroughly. More

by pjtunkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian moore
Report | Print
Aug 15, 2025 -

Goldstein Subaru responded

We are happy to hear you enjoyed your service at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 07, 2025

Very helpful. They explain everything. That should be done. The waiting room is very pleasant. More

by Jnona
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep, DJ McArdle
Report | Print
Aug 15, 2025 -

Goldstein Subaru responded

We are happy to hear you enjoyed your service at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 04, 2025

The noise my car was making was frightening… I went through the express line and it really needed to be in the service lane… The maintenance people were so kind! They made an appointment for me right More

by mdisabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Report | Print
Aug 05, 2025 -

Goldstein Subaru responded

Thank you for your positive review! Your satisfaction is our top priority. We’re thrilled to hear that you had a great experience with us. We strive for excellence and are always looking for ways to improve. Hearing about your wonderful experience makes our day!

August 01, 2025

Everyone was very professional and informative about Subaru. Very pleased with the service received. Would recommend Goldstein Subaru More

by Linda.padula18
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Albright and Kevin Khatter, DJ McArdle
Report | Print
Aug 01, 2025 -

Goldstein Subaru responded

Thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

July 29, 2025

Convenient, pleasant to work with, prompt service, nice waiting area, can’t recommend more strongly to anyone More

by Nathanfenno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Report | Print
Jul 29, 2025 -

Goldstein Subaru responded

Thank you so much for your review! It was our pleasure to assist in any way we could! Feel free to reach out to us if you need anything. Have a wonderful day.

July 22, 2025

Staff were friendly and efficient. My 6 month service wax’s completed in a timely manner!8 More

by plverg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin K
Report | Print
Jul 25, 2025 -

Goldstein Subaru responded

We are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

July 19, 2025

I worked Rob Albright. He was awesome. He answered all my questions and we hit a bump my lien letter release my lien for TD bank was a nightmare! He was very patient and un More

by Tbuccijones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Albright
Report | Print
Jul 22, 2025 -

Goldstein Subaru responded

We are so glad you enjoyed working with Rob! We will be sure to share your kind words with him! Please let us know if we can ever help you in the future.

July 19, 2025

It was such a pleasant experience buying this car! My sales Rob Albright was awesome! We a fews bumps along the way but he patient and supportive! I have already sang your praises to family and frien More

by Tbuccijones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Albright
Report | Print
Jul 22, 2025 -

Goldstein Subaru responded

We are so glad you enjoyed working with Rob! We will be sure to share your kind words with him! Please let us know if we can ever help you in the future.

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