Golling Chrysler Dodge Jeep Ram - Service Center
Bloomfield Hills, MI
559 Reviews of Golling Chrysler Dodge Jeep Ram - Service Center
I went in for an oil change and tire rotation, but my steering wheel also pulsed while braking. The service guy told me they would take a look at it. He called me a half hour later and told me I needed steering wheel also pulsed while braking. The service guy told me they would take a look at it. He called me a half hour later and told me I needed new brakes - I should be happy though because the brakes on the car are the original brakes and I "got a really good life out of them." The problem was that my car has >108,000 miles on it. I had the same dealership put new brake pads on my car around the 50,000 mile mark, and I changed my own brakes and rotors at around 100,000 miles. The current brakes are off-brand, and only about 7,000 miles old. The guy sounded really surprised when I told him to leave the brakes on - almost like I was taking a big chance by not having them put on new brakes (and rotors) for me. More
Always great service, Victoria is always helpful, knowledgeable and polite. I recently had my Jeep Commander detailed, interior and exterior, beautiful job! Will continue to have all my future auto knowledgeable and polite. I recently had my Jeep Commander detailed, interior and exterior, beautiful job! Will continue to have all my future auto body / service done at Golling. Thank you Sandra Mathia More
Mr. Belzyt has never been less than professional during our visits. He has immense vehicle knowledge & shares freely. He realizes an informed customer is a satisfied one. our visits. He has immense vehicle knowledge & shares freely. He realizes an informed customer is a satisfied one. More
I was having issues with the air conditioning and heat not coming on properly. I made an appointment with Jason and he had the matter taken care of within two hours. He arranged for a rental car for me not coming on properly. I made an appointment with Jason and he had the matter taken care of within two hours. He arranged for a rental car for me and after running a couple errands nearby, I was back in my own vehicle in no time, with the problem completely resolved. Thanks for the quick turnaround and great service. More
Victoria was very friendly and cordial. She called me as soon as diagnosis of my car was complete. The issues I am not as pleased with are the high prices of labor and parts (even with a Chrysler employee d soon as diagnosis of my car was complete. The issues I am not as pleased with are the high prices of labor and parts (even with a Chrysler employee discount), and no offer to show me removed / replaced parts. In addition, two "upsell" services were suggested, which I rejected. Frankly, I came away wondering if I had been taken for several hundred dollars more than if I had gone to another mechanic. I recommend Golling's sales department, but this experience has left me wary of Service in the future. More
Have dealt with Jason several times and always found him to be efficient and not over-promise. Dealership has always treated me fairly and promptly to be efficient and not over-promise. Dealership has always treated me fairly and promptly More
This is a one stop shop! You get everything you need in one easy place. From warranty work & repair, car rental, auto glass,etc. you get it here. one easy place. From warranty work & repair, car rental, auto glass,etc. you get it here. More
I have always received prompt and courteous service from Victoria Saunders. She has been very knowledgable and sympathic to my issues. I would recommend to others to try Golling and if possible to utilize V Victoria Saunders. She has been very knowledgable and sympathic to my issues. I would recommend to others to try Golling and if possible to utilize Victoria. Much Thanks, Jefferson More
I was immediately greeted by Mike Belzyt. He listened to my service needs and explained several options. Mike offered transportation options while while my car was in for service. I received a call prior my service needs and explained several options. Mike offered transportation options while while my car was in for service. I received a call prior to the service being performed to discuss options which was very helpful. The quoted time to complete the service was accurate and the work fixed the issues. More
Mr Hatcher assisted me with the service of my car. The casing for my Air Filter was rusted and Belle Tire wanted to charge me $400 to replace it and Mr. Hatcher and team resolved the problem and my bill w casing for my Air Filter was rusted and Belle Tire wanted to charge me $400 to replace it and Mr. Hatcher and team resolved the problem and my bill was $26. Mr. Hatcher was on the ball, covering all the bases. The service was timely, the cost fair and Mr. Hatcher kept me involved in the entire process. Excellent service! Golling will always be my maintenance source from now on. More