Golling Chrysler Dodge Jeep Ram - Service Center

Called service at 8:15pm on a Monday regarding a possible warrenty issue with my 2010 Dodge Journey R/T. Victoria suggested that I come right in so that she can determine the proper course of action. I was warrenty issue with my 2010 Dodge Journey R/T. Victoria suggested that I come right in so that she can determine the proper course of action. I was available, so I did just that. When I arrived at 8:35, she wrote a service request to determine the problem. Before 9pm, the part[s] in question were replaced, and at a minimal cost. The service was exceptional. I will continue to recommend Golling to everyon in the area. More

I've been bringing my 2009 Ram 1500 to Golling in Bloomfield Hills for over two years, and Jesse Welch has been my service advisor for most of that time. Jesse has always been great to work with. He' Bloomfield Hills for over two years, and Jesse Welch has been my service advisor for most of that time. Jesse has always been great to work with. He's extremely professional and helpful, and has a tremendous amount of automotive knowledge to go with his excellent customer service skills. Service on my vehicle is always done on time (if not ahead of schedule), and is always competitively priced. I have already recommended Golling's service department - and Jesse Welch, in particular - to friends and family, and will continue to do so. More

Jason Nordman, one of your service advisors, is a friendly and knowledgable individual who showed great concern for my safety when I told him my right side turn sign and rear tail lamp were not funct friendly and knowledgable individual who showed great concern for my safety when I told him my right side turn sign and rear tail lamp were not functioning. He immediately took care of the problem when I arrived at your dealership. It is employees like Mr. Nordman that will make me a return customer. Thank you. More

My check engine light came on for the third time since i have owned this 2005 Town and Country van. The other two times I took it to where it was purchased for service. When I called this time, they could n have owned this 2005 Town and Country van. The other two times I took it to where it was purchased for service. When I called this time, they could not get me in for a few weeks. As I explained to Jason, i am undergoing daily radiation treatments and I needed my vehicle fixed asap. He told me it was drive able and got me an appointment for the following week. I left it overnight, and picked it up the next day. All nice and fixed. I don't have to worry about it any more and EVERYONE that I spoke with there was very knowledgeable, friendly and very courteous. Good Job!! I used to do customer service and can appreciate your fine staff. Awesome job and I will be back to your dealership if the need arises. More

Adam went out of his way to gain approval for the repair from Chrysler while I waited. Then he had the part ordered, arranged shuttle service, and presented the van back to me. Throughout this process h from Chrysler while I waited. Then he had the part ordered, arranged shuttle service, and presented the van back to me. Throughout this process he was prompt, polite and courteous. More

I was very impressed with the personal attention and professionalism that I received from Victoria. I felt that Victoria and the service tech was very honest and forthcoming about the maintenance that professionalism that I received from Victoria. I felt that Victoria and the service tech was very honest and forthcoming about the maintenance that my vehicle needed. The waiting room and restroom was very clean. The computer access was also a plus. I will be returning to Golling in the near future, as well as referring them to family and friends. More

 !   As picky as I am, not many people  !   As picky as I am, not many people can please me..!!   My cars have to be just right..!! And you and your team got it right..!!     !   As picky as I am, not many people can please me..!!   My cars have to be just right..!! And you and your team got it right..!!   I guess of corse if the factory got it right I would not have to be doing this..!!    The wheel alignment was way off from the factory..!!  The head lights where off alignment  also..!!    The slight shake from the tires, I didn't think you could get right, But you did...!!    So you and your team got it right..!!   Keep up the good work, and you will keep me Happy..!!              Anthony Vallelunga More

Repeating previous experiences with the Golling service department, I was greeted quickly and courteously, and a complete estimate of the probable repair cost was provided in response to the problems I des department, I was greeted quickly and courteously, and a complete estimate of the probable repair cost was provided in response to the problems I described. When additional details and costs were revealed during the inspection, I was promptly contacted with the information and offered the opportunity to decided whether to proceed (which I did). All repairs were completed in a reasonable amount of time. The complementary car wash was appreciated. I learned long ago to judge a dealership by its service department. Based on my experiences with Golling Chrysler Dodge Jeep Ram, I intend to make my next new car purchase there. More

I had my 300 serviced at another Chrylser dealer where they basically guessed wrong and charged me over $400 for the visit. The very same day I retrieved my car it continued to have the same issue-return they basically guessed wrong and charged me over $400 for the visit. The very same day I retrieved my car it continued to have the same issue-returned vehicle and they gave me an estimate of almost $4k so that led me to Golling. From the very first phone call with Jason to set up my appointment he was pleasant to deal with and took the time to answer all my questions. My repair was no longer under warranty but he called Chrysler and they agreed to cover the repair so I only had to pay $100 deductible. He shared in my aggravation that the part was on national back order resulting in very EXPENSIVE rental bill from Enterprise because of the TWO week delay in getting the part. Overall, my experience was very pleasant and I loved the professionalism and the courteous attitudes of all the employees that I encountered at Golling. More

Jason was very friendly and performed outstanding customer service. I will call him for all my service needs! He world regularly check up with us while we we were waiting to give us updates. customer service. I will call him for all my service needs! He world regularly check up with us while we we were waiting to give us updates. More