Golling Toyota of Warren

The sales people lied about the condition of the car. They claimed that the car is a Non Smoker (even in the add.), and the fact is that they just covered (unprofessionally) lots of cigarette holes in th They claimed that the car is a Non Smoker (even in the add.), and the fact is that they just covered (unprofessionally) lots of cigarette holes in the car seats (front and back), and sprayed the interior of the car with some awful spray to mask the tobacco odor, and told me that this is the odor of the detergent they used to remove a stain from the car seat! I tried to reach the sales people after I bought the car, but they never returned my calls. Now, I have to pay over $1,500.00 to replace the car seats and to decontaminate the car from the tobacco smoke before giving it to my daughter. The bottom line is that I shouldn't have trusted those guys, and I will never recommend this dealership to anyone. More

I like the car. the sales staff were responsive and helpful with any questions that I had. The sales lady spent a lot of time showing how all of the gadgetrs worked. helpful with any questions that I had. The sales lady spent a lot of time showing how all of the gadgetrs worked. More

Mr Belton was very helpful,very professional. He keep my wife and ease with his sense of humor and his knowledge of the product. He is an excellent sales person wife and ease with his sense of humor and his knowledge of the product. He is an excellent sales person More

Every aspect regarding the purchase our new vehicle was beyond expectations. From all of the above listed subjects, not listed, but I would rate it 6's. My kids are coming of age and will soon need trans beyond expectations. From all of the above listed subjects, not listed, but I would rate it 6's. My kids are coming of age and will soon need transportation. You can expect a definite return customer. More

My salesman Harold Hood went over and beyond to My salesman Harold Hood went over and beyond to accomodate all of my sales needs. I had an issue with a feature that I believed was included with th My salesman Harold Hood went over and beyond to accomodate all of my sales needs. I had an issue with a feature that I believed was included with the vehicle that was not. Mr. Hood made sure and continues to make sure everything is included as promised and provides good customer service. I would refer my friends and family to Harold Hood at this dealership. The service department is also friendly and works hard to satisfy their customers. Lastly, I had the pleasure of meeting the owner of the dealer while I was in the service department. He was friendly and asked if he could be of help without saying that he was the owner. This gave me a more personable feel for this dealership. Filis M. More

This is a good story. I went in for a Oil Change on Monday 26 Nov. 2012 and came out with a new car on 27 Nov. 2012. I had a 2012 Camry XLE which I bought in March of this year and traded in my 2007 Ca Monday 26 Nov. 2012 and came out with a new car on 27 Nov. 2012. I had a 2012 Camry XLE which I bought in March of this year and traded in my 2007 Camry XLE, that was a mistake. Toyota did a Engineer change on the 2012-bad judgement call(they cheapen the car and still charge the same price)and made the car much smaller. The truck is much smaller (the 2007 I could put 4 sets of Golf Clubs in the truck and now with the 2012 I could only put 2 sets in, tightly)so I traded in the 2012 Camry XLE for a 2012 Avalon Sedan(if the Salesman I had in March would have compare my 2007 to the 2012 Camry XLE he would have said(maybe)that I wouldn't have been satisfied with the 2012 Camry and recommend the Avalon. As my car was being serviced I when to the show room to look around. Now I had no intention of buying a new car! They had an Avalon in the show room, I did a once around and did the normal checks. I open the truck and fell in love(to dramanice I know.) Here's what made the Sale, the Salesman, his name is Leonard W Belton. I have never in my 40 years of buying vehicles have met a more sincere person in dealing with customers then Leonard-top notch. This Dealership should clone him on how a sales person should act and to respond to the customers need. Will done Mr. Belton. I would also like to acknowledge Jerry Keilch. He did a great job taking care of my needs financing our car. Thanks again for your assistance with our car purchase. More

I picked up a solid used car for a great price. Salesman was fantastic and very informed, his name was Harold Hood, very helpful and I would certainly return to this dealership and recommend him to friends was fantastic and very informed, his name was Harold Hood, very helpful and I would certainly return to this dealership and recommend him to friends and family. A+ all around More

Requested a quote on a 2012 Canry SE and received a quote spec from Adam Wagner very quickly. Came in for a test drive and saw sales rep Marc Cohen. Marc found exact Camry I wanted at another dealer a good spec from Adam Wagner very quickly. Came in for a test drive and saw sales rep Marc Cohen. Marc found exact Camry I wanted at another dealer a good distance away and I drove out a few hours later with a beautiful Camry. Found a detail overnight that I was concerned with and brought car back the next day which was a Saturday. No problem though for service rep Chris Walker as he was all over it in seconds and had a temporary fix done till brand new part could be ordered. A week later I received a call from Chris to come down and when I got there was taken care of immediately and was back on my way home in less than an hour. More

Great service. Very accomodating service advisor. Quality work performed. I would recommend this dealership to anyone. I also had a good experience while purchasing the vehicle. work performed. I would recommend this dealership to anyone. I also had a good experience while purchasing the vehicle. More

The employees at Warren Toyota helped me purchase my first car. I bought a used 1999 Pontiac Grand Am with only 118,000 miles. They accepted the reasonable offer I made on the vehicle without any issue. first car. I bought a used 1999 Pontiac Grand Am with only 118,000 miles. They accepted the reasonable offer I made on the vehicle without any issue. Also, the rest of the transaction was very quick and simple. I currently take my car to their service department for any repairs, and the customer service is amazing! I would definitely recommend this dealership to my own family and friends. More