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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
990 Reviews

990 Reviews of Goodson Acura of Dallas - Service Center

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May 02, 2019

First class service. Goodson Acura is a five star dealerships from sales to service. The service department always goes the extra mile to take care of customer needs. More

by Texas214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
May 02, 2019 -

Goodson Acura of Dallas responded

Texas214, thank you for the 5-stars and tag of Dane! We appreciate your praise. See you next time! Thanks again.

April 22, 2019

Give Khang a Raise If it weren’t for Khang’s excellent customer service and his expert knowledge on all things Acura, this review would be a three and a half at best. H More

by Khangbkillinit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Goodson Acura of Dallas responded

We greatly appreciate your praise regarding working with Khang! We will be sure to pass your note along to our management. Thank you for taking the time to share and let us know when we may assist you additionally. Thanks again and see you next time!

April 21, 2019

Excellent customer service. Our visit today was exceptional thanks to Dane. MDX is running great. Excellent service and attitude by everyone working at Goodson. Thanks again Dane More

by teamcameron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Apr 22, 2019 -

Goodson Acura of Dallas responded

Teamcameron, thank you for stopping in for service! We appreciate your endorsement of working with Dane and we look forward to serving you additionally when the time comes! Have a great week. Thanks again.

April 11, 2019

Great customer service Yesterday I took my car in for an oil change. I was greeted and assisted as soon as I pulled up, and my car was finished within an hour. It was washed More

by Carlyr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Apr 12, 2019 -

Goodson Acura of Dallas responded

Carlyr, thank you for stopping in for an oil change and taking the time to note the experience working with Robby. We're pleased to hear your experience was efficient and that your car came out clean! See you next time. Thanks again!

April 03, 2019

Warranty Thorough and informative. Provided with a loaner car so I could get to work. Hayley got me the answers I needed and was available anytime by email and More

by Rockmom23boys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter, Robby Robertson, Hayley Jones
Apr 04, 2019 -

Goodson Acura of Dallas responded

Rockmom23boys, thank you for the kind note regarding your recent service with Haley, Robby and Dane! We're pleased to hear you got a loaner car and all went smoothly. See you next time!

March 23, 2019

Oil change. Always a great experience when visiting dealership. I had stop coming due to distance but I will make the drive. It’s worth the drive for the type of More

by Rvela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayley Jones
Mar 24, 2019 -

Goodson Acura of Dallas responded

Rvela, thank you for stopping in for an oil change. We appreciate you driving the distance to come see us and the feedback and tag of Hayley! Thanks again and see you next time!

March 17, 2019

Acura Awesome Service Dane was professional and knowledgeable. I like that once you do a diagnosis on the fixes for the vehicle, you can fix one or more at a time.. T More

by Acura RLX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Mar 17, 2019 -

Goodson Acura of Dallas responded

Thank you for sharing praise regarding your recent RLX service with Dane! We appreciate your 5-star feedback. See you next time! Thanks again.

March 14, 2019

Inconsistent service I’ve had my car inspected there for two years and now the third time around my tint is too dark. My tint has been the same for nearly a decade. They r More

by Notcoming back
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby Carroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2019 -

Goodson Acura of Dallas responded

We apologize that you were declined from a successful inspection due to tint. We're passing your note along to our management for review and appreciate you letting us know.

March 12, 2019

Happy Acura customer I had my Acura serviced at Goodson again and I can truly say the guys are professionals. They will take the extra step to ensure your problem is reso More

by Happy Acura customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Mar 12, 2019 -

Goodson Acura of Dallas responded

Thank you for servicing with us and taking the time to rate your experience! We appreciate your endorsement of Dane and look forward to serving you additionally next time! Thanks again.

March 09, 2019

Great Service Made sure I was informed and made the process simple and easy. I appreciate the warmth shared by Eric and all in the service department More

by estrick20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Great personality and loving welcome , Eric Johnson
Mar 09, 2019 -

Goodson Acura of Dallas responded

Estrick20, thank you for sharing feedback regarding your recent service with us. We appreciate your tag and mention of Eric and tag of Darlene! Thanks again and see you next time.

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