Goodson Acura of Dallas - Service Center

Great customer service fast friendly Goodson Acura has been handling my car for 12 years. I bought an RSX from them in 2006 and it is still in great shape thanks to their care and capable Goodson Acura has been handling my car for 12 years. I bought an RSX from them in 2006 and it is still in great shape thanks to their care and capable service. I feel like I’m treated like royalty when I go in, even just for an oil change. I highly recommend this dealership. More

Regular service visit Everyone was pleasant and professional to work with. I got loaner less than 15 minutes. My car was ready when I got there to pick up. Everyone was pleasant and professional to work with. I got loaner less than 15 minutes. My car was ready when I got there to pick up. More

Highly satisfied with purchase AND SERVICE Dept ! I purchased my TLX last August and have been very happy with it! I have since bro’t it back for required Maintenace (oil change, diagnostics), and ha I purchased my TLX last August and have been very happy with it! I have since bro’t it back for required Maintenace (oil change, diagnostics), and have only met with excellent courteous service and professionalism! I highly recommend Goodson Acura for its friendliness and care to needs of customer. More

Service My service advisor Khang was very professional. He explained my service for me and always available when I have a question. Best service ever!! I woul My service advisor Khang was very professional. He explained my service for me and always available when I have a question. Best service ever!! I would recommen them to anyone More

Efficient, quick, and thorough I took my RDX to Goodson Acura for its oil change and systems check. Received a good report with no add-on expenses which often pop up unexpectedly. S I took my RDX to Goodson Acura for its oil change and systems check. Received a good report with no add-on expenses which often pop up unexpectedly. Superior car wash and inside vacuum. Really nice and attentive service people. Not a bad wait with great results! More

Reasonable service time. In and out. Only gig I have is that the oil minder reminder wasn't reset after the oil service. Kinda of a nuisance to have to do it yourself. Requires a visi Only gig I have is that the oil minder reminder wasn't reset after the oil service. Kinda of a nuisance to have to do it yourself. Requires a visit to maintenance manual to remember how to accomplish the reset. More

Faulty fuse I had been using another Acura dealership in Plano for the past 4 years since I least a vehicle from them. I recently took my car in for an oil change I had been using another Acura dealership in Plano for the past 4 years since I least a vehicle from them. I recently took my car in for an oil change and electrical issues where my power outlets were not working and I asked them to please take a look at it it was probably just a fuse and after they looked at it they told me I would have to come back and they would need my car for a couple of days so they could take the dashboard off to look at the wiring because they said it was not the fuse but it must be a short. When I try to make an appointment it turned out that the same service person that helped me 3 weeks ago was no longer with the company and so I ended up calling Goodson Acura since they are closer to me and they had me come in immediately gave me a loaner car and within two hours said your car is ready it was just a fuse. So I highly recommend Goodson Acura service for something as simple as a fuse whereas another Acura dealership diagnosed it wrong! More

Service Report Goodson does an excellent job in their service department. In fact it’s so good that I drive to Dallas from Tulsa Oklahoma to get my car serviced. Goodson does an excellent job in their service department. In fact it’s so good that I drive to Dallas from Tulsa Oklahoma to get my car serviced. More

Check Engine light Robbie was his usual efficient self in getting me in to have the problem investigated. The diagnosis was unusual in that the seat belt clip had malfun Robbie was his usual efficient self in getting me in to have the problem investigated. The diagnosis was unusual in that the seat belt clip had malfunctioned, and needed to be replaced . The parts were ordered and a few days later, I went in and waited while the repairs were done. The repairs were under warranty, and my car was washed and cleaned and returned to me in a short time. Robbie took over as my service contact several years ago from Richard who had retired, and I have been very happy with the service at Goodson since 1999. Have recommended the dealership to several friends who have bought cars fro Greg Blake. Keep it up, guys! Thanks! More

Excellent Service Stopped by dealership to have tire pressure checked and carwash as well as finding out what the A123 service reminder entailed. Was greeted very promp Stopped by dealership to have tire pressure checked and carwash as well as finding out what the A123 service reminder entailed. Was greeted very promptly, introduced to Dane, who was very helpful in answering my questions. I opted to leaved my RDX for service. Was taken care of quickly with a loaner to be on my way home on a Friday evening. Received an update call Saturday morning and vehicle was ready at time provided. Goodson Acura provided me with a positive experience during a very busy and stressful time of year. More