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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
1,006 Reviews

1,006 Reviews of Goodson Acura of Dallas - Service Center

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April 18, 2018

Inspection and Detail Great service. I was really pleased with the service. I received a loaner car and my vehicle was ready when promised. I will definitely return to have More

by Don Benningfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Carranza
Apr 18, 2018 -

Goodson Acura of Dallas responded

Don, we are so pleased to hear your experience was positive! Thank you for taking the time to stop by and let us know how we did. We're always standing by to assist, so don't be a stranger! Thanks again!

April 18, 2018

Efficient and Excellent Service Goodson Acura continues to provide excellent service to its customers. My recent experience is consistent with many years of past service at the deal More

by mhoffman.texas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Apr 18, 2018 -

Goodson Acura of Dallas responded

mhoffman, thanks for your message! We appreciate you taking the time to leave praise and want you to know we look forward to serving you additionally when the time comes. Let us know when we can help! Thanks again.

April 16, 2018

Good sales seevice Whitney is sweet , patience and very professional providing details on the car which helped me to determine which vehicle fits for my life style which More

by maheshtata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Robertson, Whitney Belfer
Apr 17, 2018 -

Goodson Acura of Dallas responded

Maheshtata, thanks for stopping by to provide feedback regarding your experience with us! We're pleased to hear Whitney's customer service met your expectations. We look forward to serving you again in the future! Thanks again.

April 10, 2018

B1 maintenance Prompt and thorough service in a short time. Comfortable waiting room with snacks & tv. Free newspaper. Jonathan Valdez was very friendly & attentive. More

by Stella K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 11, 2018 -

Goodson Acura of Dallas responded

Stella, we are so pleased to hear your experience was 5-star! Thank you for taking the time to stop by and let us know how we did. We're always standing by to assist, so don't be a stranger! Thanks again!

March 28, 2018

Update on software and brake issue Service technician especially helpful in detecting car issues and correcting the brake problem plus updating software on acceleration of car. I'm very More

by Cacura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Technician with Acura for 30 yrs. I didn't get his name, Hayley Jones
Mar 29, 2018 -

Goodson Acura of Dallas responded

Cacura,, thanks for your feedback! We appreciate the praise and look forward to serving you additionally when the time comes. Let us know when we can assist you next! Thanks again.

March 28, 2018

Routine maintenance but in a hurry Just all around timely, friendly, exceeded my expectations for time of turn around. Less than anticipated time to repair and time promised to me. I More

by F. Howard Manning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayley Jones
Mar 29, 2018 -

Goodson Acura of Dallas responded

F. Howard, thanks for your message! We appreciate you taking the time to leave praise and want you to know we look forward to serving you additionally when the time comes. Let us know when we can help! Thanks again.

March 24, 2018

Great Service I didn’t have an appointment but just pulled in with issues with one of my tires holding air. They took me in with no problem and got me back on the r More

by Tmuscato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2018 -

Goodson Acura of Dallas responded

Thank you for stopping by to mention your experience with Jonathan! We appreciate the opportunity to serve you and definitely look forward to the next! Thanks again and see you next time!

March 20, 2018

In and Out with no Hassles. Bringing my MDX in for an oil change or a tire rotation to Goodson Acura is a welcome relief from what I use to experience at another dealership. It More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Mar 20, 2018 -

Goodson Acura of Dallas responded

Cheryl, thanks for taking the time to stop by and let us know how we did. We appreciate the note regarding your experience with Robby and will be sure to pass your note along to our team! We welcome you back anytime and look forward to serving you additionally when the opportunity arises. Thanks again and we'll see you next time!

March 19, 2018

Very helpful Jonathan was great.... he explained everything to me & made sure I made an informed decision! It is great to be able to trust your dealership with you More

by Dallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Goodson Acura of Dallas responded

Dallas, thank you for the kind mention of your experience with Jonathan. We appreciate your note and we are pleased to hear he was able to provide you adequate information to make decisions. Thanks again!

March 16, 2018

Good customer service everytime I come. Better rates and specials compared to other dealerships. I've never had issues getting my vehicle serviced here at Goodson Acura. More

by Aroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think service employee name was Lashon, she had a blonde bob hairstyle. , Lashon Avery
Mar 16, 2018 -

Goodson Acura of Dallas responded

Aroberts, thanks for the kind note! We're pleased to hear you had a 5-star experience with us. We look forward to serving you again next time! Enjoy your weekend! Thanks again!

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