Goodson Acura of Dallas - Service Center

Great overall experience. Was provided with top notch customer service by Jonathan Valdez and the Acura team. Very friendly and professional. I appreciated the responsiveness o Was provided with top notch customer service by Jonathan Valdez and the Acura team. Very friendly and professional. I appreciated the responsiveness of him and the quality of work done by the team. Thanks! More

Fast & Great Service Goodson Acura is always accommodating to my work schedule and has me out within the hour OR has a loaner car ready for me if it's going to take longer Goodson Acura is always accommodating to my work schedule and has me out within the hour OR has a loaner car ready for me if it's going to take longer. The staff are friendly and very helpful. More

Good Service I was in and out. Although, I was just there for a recall , my serivice was fast and efficient . They took my car back immediately. They kept me well I was in and out. Although, I was just there for a recall , my serivice was fast and efficient . They took my car back immediately. They kept me well informed . The rep was very polite and professional , answering any questions needed . More

Great service - on time - good communication. Ben was quick at check in and check out. He made sure I was updated on a timely basis. - on time - good communication. Ben was quick at check in and check out. He made sure I was updated on a timely basis. More

Amazing staff I recently purchased my car from another dealership but chose to have my service done at Goodson and I'm glad I did. Jasmin was so accommodating and m I recently purchased my car from another dealership but chose to have my service done at Goodson and I'm glad I did. Jasmin was so accommodating and my experience was flawless. I now plan on making Goodson my home dealership. More

Great staff and service. I have had the best treatment since buying my 2015 TLX from Goodson. I have recommended their sales and service to multiple people. I've had 10+ car I have had the best treatment since buying my 2015 TLX from Goodson. I have recommended their sales and service to multiple people. I've had 10+ cars and multiple service experiences at dealers. Goodson ranks among the top. More

The service department is excellent! Thanks Eric I recently purchased a vehicle and had to take it in for service within the first few weeks. Of course this was a bit unsettling. I met Eric Johnson I recently purchased a vehicle and had to take it in for service within the first few weeks. Of course this was a bit unsettling. I met Eric Johnson in the service department, and he immediately worked to calm my anxiety. A friend referred me to Goodson Acura because of the service department. I can truly say I was impressed. My car didn't get washed while in for service, but that didn't take away from the great customer service already received. More

Swift and very hospitable. Was checked in and waited on as soon as I pulled up, which was great. Great customer service and overall good experience for my first visit. Was checked in and waited on as soon as I pulled up, which was great. Great customer service and overall good experience for my first visit. More

Glare Problem Resolveed! We bought a 2015 TXL and discover that there was a glare issue with chrome molding around the side window vents reflecting in the side rear view mirro We bought a 2015 TXL and discover that there was a glare issue with chrome molding around the side window vents reflecting in the side rear view mirrors. This is my wife's car and the glare was very annoying to her. Contacted the sale representative and within minute was contacted by Robbie Robertson. Scheduled an appointment and problem was rectified in less that an hour. Excellent Service! Even though we live on the Fort Worth side of the metroplex, we will get our car service at Goodson Acura. More

Fantastic service, as usual. I have been servicing my MDX at Goodson for 10 years. I have always been very, very pleased with them. My adviser is always Dane and he takes very goo I have been servicing my MDX at Goodson for 10 years. I have always been very, very pleased with them. My adviser is always Dane and he takes very good care of me. Jose always picks up my car and brings me a loaner. Jose is always dressed very nice and neat. He is always courteous and explains the loaner to me. I am about ready to get a new car and spoke quite alot to Dane about what will be good for me. I will DEFINITELY buy my new car from Goodson. Kathleen Kotara More