Goodson Acura of Dallas - Service Center

Always greatservice You all always help me out with anything related to my Acura. I like the fact that you always let me use a car at N/C. I like how you all always check You all always help me out with anything related to my Acura. I like the fact that you always let me use a car at N/C. I like how you all always check any recalls and history of times that I have had any work done. And you check recalls too. You all always explain the in's and out's of any work you suggest. Thanks! More

Quick In & Out Went in for a recall service; was in and out within an hour and wasn't pushed to buy extra services (though was shown what services I should consider) Went in for a recall service; was in and out within an hour and wasn't pushed to buy extra services (though was shown what services I should consider). More

Great customer service I had a great experience with Goodson Acura's Service Department recently. Robby Robertson is friendly and gets the job done quickly. My car always le I had a great experience with Goodson Acura's Service Department recently. Robby Robertson is friendly and gets the job done quickly. My car always leaves the service department clean. More

Service on heated seat switch Service was very professional. They did everything they said they would and in a timely manner. A driver returned my car to Waco the next day right Service was very professional. They did everything they said they would and in a timely manner. A driver returned my car to Waco the next day right on schedule. More

Service The service department at Goodson was very fast & professional. Waiting area was comfortable & I would highly recommend Goodson service department. Mu The service department at Goodson was very fast & professional. Waiting area was comfortable & I would highly recommend Goodson service department. Much easier than I expected on a Saturday morning for an oil change. More

A-1 Service The employee that was my Service Consultant is not on your list. Why not? Goodson Acura performed an A-! Service, good as far as it goes, but latter The employee that was my Service Consultant is not on your list. Why not? Goodson Acura performed an A-! Service, good as far as it goes, but latter I get an Email recommending additional service /maintenance items. It would have been much more convent & time efficient if I had been told about these additional items during my A-1 maintenance service so I could have authorized Goodson to proceed w/ these items. So now I find myself in the situation where I have to bring my vehicle back a second time to have all the maintenance recommended performed on my vehicle. Goodson you have lost the person to person human connection. NOT A GOOD THING! More

Excellent service Took my car for emissions service light, reps explained me the issue and issued a loaner car and my car was fixed under warranty. Reps took care of me Took my car for emissions service light, reps explained me the issue and issued a loaner car and my car was fixed under warranty. Reps took care of me very well, I am please with their service and professionalism. More

2017 mdx first service Goodson Acura Dallas May 16 2017 I had a first servive on my new 2017 Acura MDX Advance........ I had purchased the car at another Acura dealership and was concerned I May 16 2017 I had a first servive on my new 2017 Acura MDX Advance........ I had purchased the car at another Acura dealership and was concerned I would get below par service. That was not the case. The service was prompt coureous fast and thorough from start to finish. Jasmin Carranza handled my car, and she was very friendly and very accommodating. She made ahimsrum rank a pleasure. I will absolutely use this service department in the future. I travel from Waco and could use many different dealership service departments. This experience definitely beckons me back. I left a Yeti cup at the dealership. I called later. They searched for the cup, found it, and put aside for me to come back and get. That was beyond the call of duty. So nice to deal with pleasant efficient folks!!!!! Thank you. Jody Barbin More

Maintenance made easy Khang was my service rep and he did an excellent job. Really focused on resolving my maintenance issues, while making it as easy of a process for me a Khang was my service rep and he did an excellent job. Really focused on resolving my maintenance issues, while making it as easy of a process for me as it could be. He understood that I don't have all day to wait at the dealership and he kept an open line of communication as my car was being serviced. More

Always Great Service Smooth, like always. Work was done quickly at the cost they quoted. Loan car was arranged with no problem. Everyone very polite and professional. T Smooth, like always. Work was done quickly at the cost they quoted. Loan car was arranged with no problem. Everyone very polite and professional. Thanks. More