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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
986 Reviews

986 Reviews of Goodson Acura of Dallas - Service Center

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May 15, 2017

Dane is an amazing guy to work with. I have worked with Dane in remediating few issues with my car. He is a great guy and has gone above and beyond my expectations in helping me fix those More

by Amitpatel316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
May 17, 2017 -

Goodson Acura of Dallas responded

Thank you for the kin endorsement of our dealership and Dane in particular! We appreciate your feedback and look forward to serving you again on your next visit! Thanks again.

May 15, 2017

Routine Maintenance Customer services was great and helpful. They put me in a loaner car for the day. Services was completed in a timely manner. Will come back More

by tammylai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Benavides
May 17, 2017 -

Goodson Acura of Dallas responded

Thanks for servicing with us, Tammy! We appreciate your feedback and look forward to the next opportunity to serve you!

May 15, 2017

Multi-Point Inspection/Brk Fld Exchange & Maintenance - Perf The service was really good, the time Jonathan stated it will take was about right. I didn't have to wait that long. Staff are friendly. More

by dpturner01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2017 -

Goodson Acura of Dallas responded

Thanks for the kind note! We sure appreciate the feedback and look forward to serving you again when the time comes! Have a great week.

May 11, 2017

Amazing Service and Quick Turn Around! I had some problems arise with my MDX that were urgent and needed to be looked at quickly. This happened 20 min. before the service center was schedul More

by ashley wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robby Robertson
May 12, 2017 -

Goodson Acura of Dallas responded

Ashley, thanks for the opportunity to serve you. We appreciate the kind mention of Jonathan and his crew. We'll be sure to pass the message along to all parties involved. Thanks again for stopping in and we'll look forward to serving you again next time.

May 09, 2017

Quick, efficient, in and out. Nice waiting room! I've always liked taking my car to Goodson. They have a knowledgeable staff and a comfy waiting area with computers, TV's, magazines, and new cars to More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
May 09, 2017 -

Goodson Acura of Dallas responded

David, thanks for rating us. We're pleased you had a 5-star experience with us. We appreciate your feedback and your trust and look forward to serving you again next time. Thanks again!

May 08, 2017

excellent service and attention to detail Goodson Acura was willing to accommodate our schedule and quickly find a time to perform service that met our last minute request for service. They p More

by mhoffman.texas
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane Uter, Robby Robertson
May 09, 2017 -

Goodson Acura of Dallas responded

Thanks for providing us the opportunity to accomodate your needs. We appreciate each opportunity to serve you and look forward to the next.

May 08, 2017

Service Review Ben was friendly and very helpful. Quick service with excellent feedback. Car was ready in the time frame promised. I would definitely recommend Goods More

by al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Mitchel
May 09, 2017 -

Goodson Acura of Dallas responded

Thanks for stopping by and rating us. We're pleased you had a 5-star experience with us. We appreciate your feedback and look forward to serving you again next time. Thanks again!

May 05, 2017

Service Review Went there for oil change. Along with the oil change, they inspected my vehicle for other failures and warnings. Provided me with excellent recommenda More

by valfetzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Benavides and the crew
May 05, 2017 -

Goodson Acura of Dallas responded

We appreciate your note and are pleased to see you had a 5-star experience with us! Thanks again and see you next time!

May 04, 2017

Service review Everything on our service went well and Ben and everyone we talked to in the service area was friendly and helpful. It was finished in the time they s More

by Mk1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Mitchell
May 04, 2017 -

Goodson Acura of Dallas responded

We appreciate your rating and are pleased to see you had a 5-star experience with us! Thanks again and see you next time!

May 01, 2017

Quick service Broken tail gate fixed. Also serviced rear brakes. no hassles. No problems. Quick service and service tech provided updates on progress. No complaints More

by andys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
May 02, 2017 -

Goodson Acura of Dallas responded

Thanks for the note! We're so pleased to see that you've had 5-star experiences with Dane! We appreciate you and look forward to serving again next time! Have a lovely week!

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