Goodson Acura of Dallas - Service Center
Dallas, TX
1,006 Reviews of Goodson Acura of Dallas - Service Center
Scheduled Oil Change/Tire Rotation Service I had the pleasure of having Richard Furcht as my service advisor. I decided to wait for the service to be completed. Richard kept me updated on a t I had the pleasure of having Richard Furcht as my service advisor. I decided to wait for the service to be completed. Richard kept me updated on a timely basis. Richard explained the various items that arose during the inspection, etc., and I agreed to have several additional services completed. Richard is very professional and knowledgeable in all aspects of service. Richard is a true asset to the Goodson Acura organization. Regards Art Kimi More
Very professional and nice waiting area Service quality is top notch. I typically just drive in. Issues are dealt with quickly. Service staff is consistently professional, which speaks to th Service quality is top notch. I typically just drive in. Issues are dealt with quickly. Service staff is consistently professional, which speaks to their training. Work is itemized and reviewed with me beforehand. Even the waiting room is pleasant. Car is washed after. I cannot think of any areas needing improvement. This is luxury service. More
Jonathan was very professional and helpful Jonathan was very detailed and very attentive to his service He called to update us on repair also offered to deliver the car himself since we h Jonathan was very detailed and very attentive to his service He called to update us on repair also offered to deliver the car himself since we had drove up there and found a few small details that required to leave the car again Overall great customer service from him More
Service Center I took my Acura MDX in for service and I was so impressed! Johnathan Valdez was very professional and knew everything! I had the best experience and I took my Acura MDX in for service and I was so impressed! Johnathan Valdez was very professional and knew everything! I had the best experience and will return for all my car needs! Thank you Goodson Acura of Dallas for being so awesome!!!! More
Warranty Performed factory airbag recall, no problems. Necessary parts were available, took about an hour with appointment. Performed inspection of vehicle and Performed factory airbag recall, no problems. Necessary parts were available, took about an hour with appointment. Performed inspection of vehicle and free car wash, happy. More
Excellent service Easy scheduling and quick in and out service. Every thing top notch! Work was completed quickly and to my satisfaction. Very easy to get car in on sh Easy scheduling and quick in and out service. Every thing top notch! Work was completed quickly and to my satisfaction. Very easy to get car in on short notice. More
Service after noise in TDX Great service; extremely helpful; all issues resolved timely; loaner car provided; all personnel were attentive and helpful; recalls were done at same Great service; extremely helpful; all issues resolved timely; loaner car provided; all personnel were attentive and helpful; recalls were done at same time; no charge for troubleshooting problem that brought me in More
Airbag replacement Excellent service staff every visit. Christian is very professional. Service is speedy and efficient. I will continue to maintain my Acura TL at Good Excellent service staff every visit. Christian is very professional. Service is speedy and efficient. I will continue to maintain my Acura TL at Goodson Acura. More
Always a great experience at Goodson We have used Goodson Acura for the past 10 years and have always had a great experience. From sales to service they treat their customers with the utm We have used Goodson Acura for the past 10 years and have always had a great experience. From sales to service they treat their customers with the utmost respect, thriving to make certain that every concern is addressed and resolved. More
A1 Service Always. 5 Stars is not enough to rate Goodson Acura. I've always received the best service here out of all the businesses I've dealt with in the metroplex and 5 Stars is not enough to rate Goodson Acura. I've always received the best service here out of all the businesses I've dealt with in the metroplex and not just dealerships. Johnathan Valdez is my normal service adviser and he is always upfront with me about recommended maintenance for my Acura. He's honest, courteous and knowledgeable. If you want to make sure your investment lasts a lifetime, take your car or truck to Goodson Acura where they treat your vehicle like it's their own. More