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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,429 Reviews

2,429 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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December 03, 2023

The man was nice . He told me I had Ford point's which helped with my paying. Very nice and pleasant. More

by Waxme11
Recommend Dealer
Yes
Dec 04, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 03, 2023

Amazing! We were treated with respect. There was amazing communication every step of the way. The service was outstanding and they worked so hard to get exact More

by SamanthaHug
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Samantha, we want all our clients to have a comfortable and stress-free experience with us! Thank you, and have a fantastic day!

December 03, 2023

I was there recently to look at a new SUV and was treated in a friendly and helpful manner. A few days later I was in for service and again service was provided in a friendly and courteous manner. Brian was More

by AA00727
Recommend Dealer
Yes
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

December 03, 2023

My experience overall was good the people I dealt with were all helpful and professional. More

by CDUNCAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Islami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Borchardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!

December 03, 2023

This was not my first time. My experiences have been good so far. Thank you. More

by spirit_walker52
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
Dec 04, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We appreciate your loyalty to our dealership and look forward to seeing you next time!

December 03, 2023

Professional and efficient Jeff the tech was very friendly and was helpful with showing me my rewards points More

by ROBSUESEITHAMER
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
Dec 04, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we are glad that Jeff was able to provide you with such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 02, 2023

Installed wrong tires, Michelin defenders on quote and receipt, received Goodyear eagle sport(not even on website). Feel like I was taken advantage of with part replacement and didn't receive proof part w More

by thekinnairds
Recommend Dealer
No
Employees Worked With
Dakota
Dec 04, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

December 02, 2023

Very nice I was concerned about a safety light and they investigated and did not charge me. Also invited me to come back if continues More

by lfkinney
Recommend Dealer
Yes
Employees Worked With
Young woman who was excellent and Tim Lewis
Dec 04, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

December 02, 2023

Always timely, pleasant and informative. Like the new mazda building. Much quieter and cleaner than rhe old Ford building. More

by kleinhans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know any of the listed above.
Dec 04, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

December 02, 2023

Professional and overall a great experience. I enjoyed the video they provided of my car afterwards. More

by Chassidyolson
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
Dec 04, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! Until the next time we meet, take care!

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