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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,448 Reviews

2,448 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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October 27, 2023

Good service, always Pleasant people to deal with! I really don’t have anything else to say . More

by BENNETTTINA2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter, Eric Schuhmacher
Nov 10, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We're looking forward to your next visit with us!

Nov 10, 2023 -

BENNETTTINA2004 responded

I’m not sure why I would want to respond to a response?

October 27, 2023

Very accommodating and knowledgeable when it comes to your vehicle. Very prompt and professional also. More

by J.MATHIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2023

Mike did a great job on my Mustang recall. and he was polite and respectful. More

by lpokel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We are glad that Mike was able to provide you with such a great experience! If you're ever in need of more help, please let us know!

October 27, 2023

Really on the ball and thorough communication knowledge. Efficient completion of service and, car was ready ahead of promised time. Great report and provided video or key service items as a follow up!! Tha More

by kakffa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

kakffa responded

Thanks for your efficiect and helpful service and clear communication of results and potential future needs to be aware of!! Much appreciated!

October 26, 2023

Great service, as a senior female I've never felt I was taken advantage of or talked into to something I didn't need. Very honest an dependable dealership. Worked with Randal several times now he is grea More

by jodyhinton984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter
Oct 28, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello there, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

October 26, 2023

The dealership did great work for us. Had everything ready and makes the services easy More

by CASEYMARIE91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We do hope we can be of assistance in the future. Take care

October 26, 2023

They do good work and it's at a fair price. They stand behind their work More

by JMIELKE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

October 26, 2023

I have had my cars serviced here since 2009 and have been very happy with their all around service. Tim Lewis has been especially helpful. More

by shirleylou hollerud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

October 26, 2023

All good thanks I don’t text very well bad hands just to let you know More

by NEALCOMFORT
Recommend Dealer
Yes
Employees Worked With
Jeffrey Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, we really appreciate your positive review! If you're ever in need of more help, please let us know!

October 26, 2023

Love the dealership, and normally love the service department. Not so happy with this visit, first person I checked with, I ask for an estimate for passenger side mirror (mirror only), and to replace More

by Ruby Klement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Ruby, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

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