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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,435 Reviews
Call Service Center (608) 607-3724

2,435 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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April 29, 2024

Guys did great on my oil change and already had me set for recall issues at this visit as well. They did right by me in fixing issues. More

by CASEYMARIE91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
Report | Print
Apr 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

April 29, 2024

I drove to Janesville from Chicago, I bought a certified Mazda MX-5, a super automobile from a super dealer. Joe Warne knows what it takes to keep his customers happy and satisfied with a great deal. More

by Gemhunter
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that Joe was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

April 29, 2024

The Ford dealership did a good job of fixing my truck. The truck runs but the news about my trucks history left me with a worried feeling. More

by rdquiroga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sean Tompkins Service Manager 608-754-5511

April 29, 2024

Jeff was great. Very attentive to my needs and the maintenance requirements of my vehicle. It was nice to see him help Dakota, his coworker, with maintenance recomme More

by redberan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

April 27, 2024

Oil change was very efficient and staff are all professionals!! Brian answered all our questions. Outside bathrooms were super clean! More

by cyndi.dieter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
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Apr 29, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, Cyndi, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

April 27, 2024

Treatment was great nice have a vidio of work that was done thank you all More

by SANKBEILMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Borchardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter
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Apr 29, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Mark, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

April 27, 2024

Always great service and on time. Clean and beautiful waiting lounge. Good coffee and snacks More

by JOZIE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

April 26, 2024

Jeff did a great job. I picked him by word of mouth. I am glad to have had the experience. Gordie must be good to be able to have such good people working for him. More

by thomas_craft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad Jeff and Gordi were able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

April 26, 2024

The dealership was able to get the cx5 trim I wanted. Was quick and easy to complete purchase. Priced my trade well. Happy with my cx5! More

by MEIERDAVIS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

April 25, 2024

Dakota ordered my replacement camera and while they installed new part and also fixed a recall. They provided me a loaner vehicle. Thank you! More

by Sharon1948
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you, Sharon. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

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