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Gordie Boucher Ford Lincoln of Janesville - Service Center
Janesville, WI
2,524 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,524 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center
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August 16, 2024
Their customer service is great! Love their shuttle service. Our buying experience has been good as well. Love their shuttle service. Our buying experience has been good as well. More
by DRYMAN58
Verified Customer
August 16, 2024
Thank you for all the help. Elisha was fabulous! I am rollin good as new :) Elisha was fabulous! I am rollin good as new :) More
by KHIRST2
Employees Worked With
August 15, 2024
They were very helpful when I was in a tight spot! Great customer service and response time. Great customer service and response time. More
by Lauren
Employees Worked With
August 15, 2024
Just like most Ford dealerships except customer service. Both representatives were pleasant to work with and made the process easy Both representatives were pleasant to work with and made the process easy More
by DSTEFFES
August 13, 2024
Andy and all the staff were awesome to work with! Very up front on all repair statuses and kept me in the loop the whole time. They definitely stepped up to reassure me when I felt the insurance comp Very up front on all repair statuses and kept me in the loop the whole time. They definitely stepped up to reassure me when I felt the insurance company was not going to get my car fixed properly. More
by Ryan
Employees Worked With
Andy kyle and Sophie in the collision center
August 09, 2024
The outside of the car looks great. It could have used a slight detail as there was a white residue all over my drivers door and my glasses cases. Also a piece of plastic for my rear vi It could have used a slight detail as there was a white residue all over my drivers door and my glasses cases. Also a piece of plastic for my rear view mirror was off and sitting in my cup holder. I think I got it back on correctly but I'm not sure. Otherwise, the work it went in for was great. More
by morganjohnson3345
Employees Worked With
I don't recognize anyone. Only really talked to an Andy.
August 08, 2024
A basic oil change shouldn't take an hour, especially with a scheduled appointment. This happened more than once. with a scheduled appointment. This happened more than once. More
by EE
Employees Worked With
August 08, 2024
Dakota did an amazing job was on top of the problem for me and communication is amazing me and communication is amazing More
by Sean Gibbons
Employees Worked With
August 06, 2024
Elisha and her team did a wonderful job on our 2020 Lincoln Aviator. This dealership’s service department is great Lincoln Aviator. This dealership’s service department is great More
by Brett
Employees Worked With
August 06, 2024
Very professional dealer. Super easy and fast. Got a great deal on a new truck Super easy and fast. Got a great deal on a new truck More
by Mrandrewapaul
