
Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Friendly staff and the service on my vehicle was done exceptionally fast. The only issue I had was before scheduling the appointment I tried to schedule online and nobody ever got back to me. I tried onl exceptionally fast. The only issue I had was before scheduling the appointment I tried to schedule online and nobody ever got back to me. I tried online twice before having to call. More
The service department did a great job checking me in and completing my service needs. I was satisfied with my experience with them. I would recommend them. completing my service needs. I was satisfied with my experience with them. I would recommend them. More
Joey found a vehicle that fits my need and life. I was just looking at low price vehicles, even if it was not what I really wanted. The Escape is what I didn't think I could afford, but wanted. This is m just looking at low price vehicles, even if it was not what I really wanted. The Escape is what I didn't think I could afford, but wanted. This is my 3rd Escape. I have been as Ford person but of late hadn't been able to afford one. More
I had an emergency flat tire and no appointment. The I had an emergency flat tire and no appointment. The person I worked with on Monday, July 19, was very accommodating and promised the car by the end I had an emergency flat tire and no appointment. The person I worked with on Monday, July 19, was very accommodating and promised the car by the end of the day which did occur. The work was well done and the fellow I worked with was very friendly. More
I came in to get an oil change for which there was a deal advertised on their website called The Works for $59.95 and included Semi-Synthetic Oil & Filter Change (up to 6 quarts), Tire Rotation, Brake Inspec advertised on their website called The Works for $59.95 and included Semi-Synthetic Oil & Filter Change (up to 6 quarts), Tire Rotation, Brake Inspection, Battery Test, Car Wash, Multi-Point Inspection. Not anywhere on that ad/coupon does it have an asterisk or any fine print that indicates there would be added charges for disposal, supplies, etc. After I got home I looked at the receipt and realized I was charged for haz mat disp/supplies. Not cool. Also, I was missing a lug nut and was told the cost for ONE lug nut was $20-25! So, overall it was nice to get a car wash and tire rotation along with oil change for “$59.95”, but be sure to check your receipt for any extra costs before paying! More
Barb is always great to work with as everything goes very smoothly. She's helpful, pleasant and smiles. She even helped to process my payment for the oil change when no one was behind the counter so I didn't smoothly. She's helpful, pleasant and smiles. She even helped to process my payment for the oil change when no one was behind the counter so I didn't have to wait. More
Brought truck in, seat didn’t move forward.. all other aspects of seat worked. Instead of using common sense and looking into issue, a switch was in.. $630 later my seat doesn’t do any more or less than w aspects of seat worked. Instead of using common sense and looking into issue, a switch was in.. $630 later my seat doesn’t do any more or less than when dropped off, but for another $960 they’ll put a motor in now. Also said when I dropped off to put rotors and pads on, truck had warped rotors. When asked about complimentary car wash said yes.. truck never washed. Basically donated $630 for jack xxxx. Been waiting 2 days now for a call back from Ken the service manger. Nothing left 1 message each day. Basically xxxxxxxx. More
Service at Boucher always seems to be a positive experience. They are efficient and professional. They try to help out the customer whenever they can. experience. They are efficient and professional. They try to help out the customer whenever they can. More
Vehicle was exactly what I was looking for and the price was in my range and the whole experience was positive and easy to purchase. was in my range and the whole experience was positive and easy to purchase. More