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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,411 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,411 reviews

July 28, 2021

Friendly staff and the service on my vehicle was done exceptionally fast. The only issue I had was before scheduling the appointment I tried to schedule online and nobody ever got back to me. I tried onl More

by GARRETT_CRANNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

The service department did a great job checking me in and completing my service needs. I was satisfied with my experience with them. I would recommend them. More

by SHLICK66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
July 27, 2021

Joey found a vehicle that fits my need and life. I was just looking at low price vehicles, even if it was not what I really wanted. The Escape is what I didn't think I could afford, but wanted. This is m More

by srcowan10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Brasted
July 24, 2021

I had an emergency flat tire and no appointment. The I had an emergency flat tire and no appointment. The person I worked with on Monday, July 19, was very accommodating and promised the car by the end More

by ELMATTMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, don’t know the name of the person I worked with.
July 24, 2021

I came in to get an oil change for which there was a deal advertised on their website called The Works for $59.95 and included Semi-Synthetic Oil & Filter Change (up to 6 quarts), Tire Rotation, Brake Inspec More

by AR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Crass, Ken Braun
July 24, 2021

Barb is always great to work with as everything goes very smoothly. She's helpful, pleasant and smiles. She even helped to process my payment for the oil change when no one was behind the counter so I didn't More

by ANGELA
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
July 23, 2021

Brought truck in, seat didn’t move forward.. all other aspects of seat worked. Instead of using common sense and looking into issue, a switch was in.. $630 later my seat doesn’t do any more or less than w More

by JACKWEB12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Braun
Sep 08, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for bringing this to our attention, and we are sorry to hear the level of service we strive for was not met. We’d like to hear more and hopefully find a solution. To discuss, please contact our Service Manager, Ken Braun, at 262-338-3379.

July 23, 2021

Service at Boucher always seems to be a positive experience. They are efficient and professional. They try to help out the customer whenever they can. More

by MSCHMIDT62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
July 23, 2021

Vehicle was exactly what I was looking for and the price was in my range and the whole experience was positive and easy to purchase. More

by Robin.Reitzner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2021

Very friendly and willing to help you. Got me in real fast and got the work done faster then I thought. I was very pleased. More

by HDGLEN50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Braun
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