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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,387 Reviews

1,387 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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March 09, 2020

Scheduled oil change I had no problem making an appointment for my oil change. The service was quick and was pleasant. I wound recommend them to anyone in line for auto s More

by ZEMBOB43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Feller, Angie Heyse
Mar 10, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your recommendation!

March 07, 2020

I have been coming to GB for many years, I have been very satisfied with the service department in the past but this time I have something to say. I am very conscious of having tire problems More

by JMHEPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for bringing this to our attention. Please reach out to our Service Manager, Ken Braun, at 262-338-3379 so we can make things right. We hope to hear from you soon.

March 06, 2020

ALWAYS AWSOME I am never ever Disappoited with dealership and the service thanks to Kim Gonzales and Ken Braun there are the best and the people in the shop doing More

by TJOHNMAAS1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEN BRAUN will get 5 star , John Montag, Rebecca Flynn
Mar 10, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing your kind words! We are glad Kim and Ken are able to successfully take care of all your service needs! We look forward to your next visit!

March 04, 2020

The Works Oil Change & Tire Rotation Just completed my 2nd Works package and the experience was great: quick & easy as well as affordable. Angie was very responsive and ensured all item More

by SCOTTCOYNE1891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Mar 05, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for taking the time to leave this review, Scott! We are glad we are able to provide you with quality service!

March 04, 2020

Great Service Experience at Boucher Ford From the moment the garage door opens you are met with the service people who set up your service appointment and guide you to the customer waiting ar More

by jonkasirek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Crass
Mar 05, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Jon, thank you for sharing this review with us and our community! We hope to see you again!

March 03, 2020

Oil Change & tire rotation Friendly, prompt service. Free car wash is great, however, I wish you would towel dry the vehicle. I keep a towel in my car and wipe it down myself More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Weathers, Angie Heyse
Mar 03, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your valuable feedback, Cindy!

March 02, 2020

Awesome service from the great people at Boucher-West Bend When I bought my F150 Raptor from Gordie Boucher-West Bend I was very impressed and pleased with the Sales staff. I just had my first routine servic More

by RICMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Feller
Mar 03, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the great review! It's gratifying to hear you had success and happiness with Boucher Sales and Service! We look forward to your next visit!

March 02, 2020

Kim Gonzales is the rock star of the dealership always professional and extremely knowledgeable the dealership wouldn’t be what it is without her. She deserves to be compensated above her peers More

by Mudrunner64
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Behn, Gregg Kuehl
Mar 03, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing your kind words about Kim! We hope to see you again in the future!

February 27, 2020

Very helpful service person I found my first service experience to be very good thanks to Barb in the service department. She made sure she understood what I was there for and o More

by SUEo
Recommend Dealer
Yes
Employees Worked With
Barb
Feb 27, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Boucher, Sue! We look forward to providing you with amazing service!

February 26, 2020

The service department at Gordie Boucher Ford in West Bend, WI has always been top notch in my book. I've had no bad experiences ever. The way the check-in works so quickly and seamlessly is especially c More

by LINDAMARKWORTH
Recommend Dealer
Yes
Employees Worked With
Don't recall her name, but 5 star review for her!
Feb 27, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the review, Linda! It's so gratifying to hear you have had nothing but good experiences here at Boucher! We appreciate your loyalty and business and look forward to your next visit!

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