Gordie Boucher Ford Lincoln of West Bend - Service Center

Heated Seat not working and rear defroster I brought my car in for servicing the driver heated seat that does not heat either when auto starting or manually as well as the center grid on the re I brought my car in for servicing the driver heated seat that does not heat either when auto starting or manually as well as the center grid on the rear window not working. The car was there for a week due to parts but had a loaner the whole time. I picked up my car and find the heated seat still does not work and I have to wait for few weeks for a new rear window to repair the rear defroster. It's the first time taking in my car for servicing that the problem was no corrected and still having problems so I can't be too harsh in this review but with winter here and cold temps, it would be nice if my heated seat was working to at least give me some warmth while the car warms up going in it on the coldest days or nights. More

The Works I went in for an oil change and tire rotation yesterday and haven't ever had any issues. They always do a great job and the customer service personne I went in for an oil change and tire rotation yesterday and haven't ever had any issues. They always do a great job and the customer service personnel is friendly. More

welcomed with a smile Rick Wagner greeted me with a warm friendly smile and was very polite and courteous. He really made me feel welcome and appreciated! The price was f Rick Wagner greeted me with a warm friendly smile and was very polite and courteous. He really made me feel welcome and appreciated! The price was fair for oil change and tire rotation. More

Top of the Line My service has always been excellent. Service staff is friendly and helpful. Work is done in a timely fashion. I would recommend this place for aut My service has always been excellent. Service staff is friendly and helpful. Work is done in a timely fashion. I would recommend this place for automotive service to anyone. More

Basic Tune-Up Good communication between service adviser and client. Service done much quicker than quoted due to the availability of technicians to work together. Good communication between service adviser and client. Service done much quicker than quoted due to the availability of technicians to work together. Price slightly below private garages. All in all, a friendly place to do business. Given a ride home and picked up by "Josh" who was friendly and efficient. More

Great service no hassle Waited for the car. Very nice waiting area. Was kept up to date on the progress and service was done in a timely manner. Service adviser was Rick who Waited for the car. Very nice waiting area. Was kept up to date on the progress and service was done in a timely manner. Service adviser was Rick who did a great job on checking on a up coming recall fix. More

Great service and people. Boucher Ford serviced my F-150 Thanksgiving week. They worked on my engine; it ran rough with no power. They repaired the problem and now it ru Boucher Ford serviced my F-150 Thanksgiving week. They worked on my engine; it ran rough with no power. They repaired the problem and now it runs like a new truck. I want to thank Rick Wagner for taking care of my service. Rick, Barb and Kim are great service writers also the people that move the cars when we check in. THANKS AGAIN FOR OUTSTANDING SERVICE. From a happy customer. More

service lincolns expectations of service to their customer is a high standard. the service we receive really is beyond that. friendly, doing what they say lincolns expectations of service to their customer is a high standard. the service we receive really is beyond that. friendly, doing what they say and within the time frame stated and being' a Lincoln customer other options available. we always had a great experience with the management and sales associates and at times questioned service. however service has really stepped up and I would rate them a 5+. thank you to all the service associates! great job!!!!!!! sandy More

Regular scheduled service was a breeze. Regular service was a breeze. Done in less than one hour. Included check of one tire losing pressure. Everything done was explained. No other issu Regular service was a breeze. Done in less than one hour. Included check of one tire losing pressure. Everything done was explained. No other issues with tires or brakes. More

oil change tire rotation and tire change Boucher service got me taken care of quickly. Oil change and tire rotation was quick. had nail in one tire they worked with me to replace in a very t Boucher service got me taken care of quickly. Oil change and tire rotation was quick. had nail in one tire they worked with me to replace in a very timely fashion. More