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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,384 Reviews
Call Service Center (262) 346-9894

1,384 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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January 20, 2024

As always, I get top notch care and service from Gordie Boucher Ford. Kudos to John. More

by MIKE
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Mike, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We do hope we can be of assistance in the future. Take care!

January 20, 2024

Was ready to start on time and completed in time estimate given. I continue to be happy with their service. More

by NICOLECONRADSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Sauer
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Jan 22, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Nicole, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 17, 2024

So far the repair looks good. Only issue is the windshield wiper fluild used when oil change was done, is has been frozen in this cold weather. More

by Ejl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Sauer
Report | Print
Jan 20, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 17, 2024

You broke my door then tried selling me xxxx. xxxx Joe the service manager, nothing but a corporate conman. More

by djacobsen86.dj
Recommend Dealer
No
Employees Worked With
Joseph Hohmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Joe Hohmann, at 262-338-3379 so that we can make this right.

January 17, 2024

Service always does a great job and I really like the video of what they were doing on my truck the last time I had it in I'd recommend them all the time More

by tony keller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse, Barb Sauer
Report | Print
Jan 20, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Tony, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

December 06, 2023

I was greeted by friendly staff and my oil change was done in a timely manner as usual. More

by ALLSTRKS
Recommend Dealer
Yes
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

December 06, 2023

Always met promptly when I arrive. I always wait for oil changes and the waiting room is nice. Very friendly employees. John always explains what will happen and explains what happened More

by barb.extence
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2023

Good good good good good Vehicle was ready before they said it would be. John was excellent to deal with More

by JUSTIN.CURLER
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Justin, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

December 06, 2023

Good good good good good Vehicle was ready before they said it would be. John was excellent to deal with More

by JUSTIN.CURLER
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Justin, we are glad that John was able to provide you with such a great experience! We're looking forward to your next visit with us!

December 04, 2023

Everything was done on time as promised Service advisor Monica was courteous and professional I recommend Boucher More

by gregcarol_luy
Recommend Dealer
Yes
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we are glad that Monica was able to provide you with such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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