Gordie Boucher Ford Lincoln of West Bend - Service Center

I value the home pickup and delivery of my vehicle at no charge. The staff communicated in advance for both the pickup and drop off. charge. The staff communicated in advance for both the pickup and drop off. More

The ABSOLUTE most Terrible ,Lousy, Poorest SERVICE EVER! !. Do not EVER bring your car here!! !. Do not EVER bring your car here!! More

At the next oil change, I just want to request running my car through the car wash twice because the car wash wasn't working on this visit. Thank you car through the car wash twice because the car wash wasn't working on this visit. Thank you More

They went above and beyond what I had asked of them. Their service department does a great job Their service department does a great job More

I was very early for my slotted appointment time and John was able to accommodate. John was able to accommodate. More

Brought can in on Thursday told them where it was towed and slot it was dropped off in. They did not know it was there even though I spoke to 3 people in the service department both on the phone and in per and slot it was dropped off in. They did not know it was there even though I spoke to 3 people in the service department both on the phone and in person! I had to rent a car so that caused me to have the rental at least 3rxtra days!! The service person said they did not offer loaners even though I have gotten a loaner before for repairs!! They also did mot offer to give me the lower corporate rate at enterprise!! I dropped off my car not to long ago and the service department gave me the lower rate for the rental that I needed!! Also asked three times for an oil change while it was there for a week!! Was assured the oil change would be the last thing they did before I picked up my car!! The oil change was NOT done!!! I also asked if they could put the spare tire in the trunk. They did not do that! I spent $3000 on repairs you think they could do the things I had asked and give me the dealers rate on the rental!!! More

John explained my options and it all made sense. Good service report. personnel friendly and helpful. Good service report. personnel friendly and helpful. More

Great service and satisfaction from John and Joseph, they treated me well with my question and concerns!! Thank you to All. treated me well with my question and concerns!! Thank you to All. More

Huge thank you to Angie who always goes above and beyond to make sure everything for my SUV is taken care of and then some! I will be bringing any of my vehicles to her going forward! Fantastic job Angie! to make sure everything for my SUV is taken care of and then some! I will be bringing any of my vehicles to her going forward! Fantastic job Angie! More

They helped me out and saw me for my oil change and tire rotation even though I made an error and scheduled at the menomonee falls location. rotation even though I made an error and scheduled at the menomonee falls location. More