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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,349 Reviews

1,349 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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June 09, 2022

Great service. they had a recall fixed same day I dropped my truck off. Although I wouldn’t recommend waiting for any services here unless your schedule is open, I’ More

by Cheyenne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the Parts Guys I’ve met are great too!, Angie Heyse, Kayla Bell
June 08, 2022

Everyone was friendly , great communication , prompt, great job on detailing my vehicle, great job on everything More

by BJRIVERBACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the 5 stars!

June 08, 2022

Service experience was great. They are responsive and make sure that they go above and beyond to care for your vehicle. More

by pjpattonii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Jun 08, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to leave us a review!

June 07, 2022

I was late to my appointment because of work. But they still did the oil change. & did injector cleaning. Kept me up to date on progress of work. I got to use my reward points. More

by MARYMUELLER426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2022

Excellent service over the last 20 years, even with numerous staffing changes. This is my preferred dealership. More

by ANNPARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for this awesome review!

June 04, 2022

Had an excellent experience. John was my service advisor. Had several questions and a issue which he was able to resolve. John very knowledgeable and professional in our interact More

by jimwolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Jim- thank you for the 5 stars. We are happy to hear the service department met all of your expectations. Please reach out if there is anything we can do for you!

June 03, 2022

Quick, easy, drive in appointment. Was in and out in less than an hour for the multipoint inspection. More

by abigailw944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the 5 stars!

June 02, 2022

Bought a new truck which had electrical problems with less than 5 miles on it. Barb at GB service kept me up to date each week for almost two weeks. Arranged for a truck rental so I could get around. Gre More

by DONNAPVOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to leave us feedback. We are happy to hear that you are happy! Take care!

June 02, 2022

Great service at this location. Bought my truck there and they've serviced it since the purchase. More

by RJLABONTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2022

I was there for service and I was happy with their work and service they all provided. More

by ber_lucky8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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