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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,374 Reviews

1,374 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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June 24, 2022

They were able to get my car in to check a leak in tire immediately. And because they offer a shuttle service. I could drop car off and get home so they could get to my car at their convenience. All We’r More

by J.SELIN60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re happy to hear you appreciate the service Boucher prides itself on!

June 24, 2022

fixed my car and staff was friendly but it took all day and no communication on the progress. I had to call to find out what the status was More

by lgriffin2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your review! We’ll make note of your feedback for future services!

June 24, 2022

After the last service visit I'm not sure if I'll go back. The area where the technician was working I could tell. There was dirty finger prints and smudges all over my white head liner. Not happy at al More

by Stephen Schafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to leave us a review. Our Service Manager, Joe Hohmann, has been trying to reach you. Please reach out to us at 262-338-3379 to discuss this further. We look forward to hearing from you!

June 23, 2022

Greeter and the Service Advisor remembered me from a prior service visit. The Service Advisor explained the needed service, approximate wait time, and associated services that were recommended. More

by Becker.Diane.m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business! We appreciate your loyalty.

June 22, 2022

They treated me very well. There were drinks to be had during my visit but they could have a diet selection. Very friendly staff. I will go back. Prices are within reason. Ver More

by dcwettstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse, Barb Sauer
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for taking the time to write a review about our business!

June 21, 2022

Great service, great price and friendly knowledgeable advisors. Would highly recommend this dealership. Truck came back clean More

by mydog234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for recommending us and taking the time to write this awesome review!

June 21, 2022

Excellent service and they contacted me about recommendations before completing them. They washed my car and was all done in 2 hours. Great experience. More

by sengert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad we were able to meet your expectations!

June 21, 2022

It seemed to take a long time and despite being there 2nd for a 7:00 a.m. apt , I was taken 5th!! More

by CMJULKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse, Barb Sauer
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your review! We’ll make note of your feedback for future services!

June 20, 2022

It was unfortunate that the computer could not detect the faulty harness which caused the brake light failure message. More

by dppaukner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your trust, we’re thankful for amazing customers like you!

June 16, 2022

Very helpful in repairing an ongoing problem with the rear camera system. Angie went that extra mile. Very polite and professional More

by JIMDEBHOLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
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