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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,349 Reviews

1,349 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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June 01, 2022

The service department was able to get us in the same day and they diagnosed the situation right away. More

by ALANAD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2022

I was treated with respect and understanding when I had work done on my Lincoln MKZ. More

by NLWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
May 31, 2022

Good service I like the people fast service they washed mine vehicle for me I appreciate it thank you More

by DDONNELLY6369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
May 31, 2022

Fixed a problem that others could not fix. Pleasantly surprised me with a loaner truck More

by LJFISHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022

Great service, great people: friendly and helpful, as well as knowledgeable. I would recommend this dealership to anyone! More

by WQT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
May 30, 2022

Boucher did a great job on my last service appointment and even made our wait enjoyable with snacks and refreshments. More

by noltingjacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
May 30, 2022

Usually happy with the service, but we scheduled an appointment weeks ahead for this day as we had a day off from work. One of the services we had scheduled had to be changed to a later date because th More

by RAYSUE82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angie Heyse
Jun 15, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your feedback. While we strive to provide an excellent customer experience, we understand there's always room for improvement and do our best to resolve any outstanding issues that may have occurred. Please contact Joe Hohmann at 262-338-3379 to discuss further.

May 27, 2022

Had my wheel rims repaired (that were accidentally damaged when I purchased new tires) to absolute perfection! A very special thanks to Angie Minor!!! https://www.dealerrater.com/sales/Angie-Minor More

by STEVEN0425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
May 27, 2022

I took the vehicle in for an oil change and it was serviced promptly and the car washed afterward. This was part of a purchased service plan and everything went well. It is hard to rate the service te More

by DOWDENJACKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
May 27, 2022

Everyone was helpful and cordial. Waiting area was clean and well stocked. It took quite a while but they washed my car too. More

by Goodallkathrine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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