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Gordie Boucher Ford Lincoln of West Bend - Service Center
West Bend, WI
1,348 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,348 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center
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May 19, 2022
Did not fix the issue. Said they are not allowed to fix intermittent issues under warranty even though the trouble code told them specifically what part had the problem. S Said they are not allowed to fix intermittent issues under warranty even though the trouble code told them specifically what part had the problem. So i have to wait for it to fail completely. $29.00 part. Wasted 2 hours of my time. Also they said they cleared the trouble codes and tested, but some codes were still present when I checked before even leaving the lot. More
by Tinker3433
Verified Customer
May 18, 2022
This is a very nice dealership. I wish there was more inventory so I could get a new explored. John was helpful. I wish there was more inventory so I could get a new explored. John was helpful. More
by ghelmbrecht
May 17, 2022
My concerns are always heard, and answers found when not right away known. I've been concerned about awful brake squealing, and while there was no definitive reason or resolution for it, they took everythin right away known. I've been concerned about awful brake squealing, and while there was no definitive reason or resolution for it, they took everything apart, looked at the brakes and pads, and now, for the first time in a year my brakes are no longer making the awful squeal when I back up! More
by WENDYRH13
May 16, 2022
Said my rear brakes and rotors needed to be replaced at 28,000 miles, but needed to schedule a different appointment to have a more certified tech look at it to determine warranty coverage. Otherwise they 28,000 miles, but needed to schedule a different appointment to have a more certified tech look at it to determine warranty coverage. Otherwise they are always great to work with! More
by A_BROCKER
Employees Worked With
Monica
May 16, 2022
I was in and out within 1 30 min they were very nice and the shop was very clean. the shop was very clean. More
by latter070183@hotmail.com
May 15, 2022
The work was done in a timely manor and I appreciate the car wash. Felt pressured to purchase additional services (brakes & tires). car wash. Felt pressured to purchase additional services (brakes & tires). More
by Jeremiah
May 14, 2022
The staff was very friendly and attentive, and the work done on my vehicle was completed in a very reasonable timeframe. All service work was described and explained when completed along with any recommen done on my vehicle was completed in a very reasonable timeframe. All service work was described and explained when completed along with any recommendations. Overall a very good experience. More
by MNS1957
Employees Worked With
Monica Dewey
May 14, 2022
It is a pleasure working with the staff at Gordie Boucher. Everyone explains everything done for a clear understanding and is very knowledgeable! I always appreciate the prompt service I receive! Boucher. Everyone explains everything done for a clear understanding and is very knowledgeable! I always appreciate the prompt service I receive! More
by CHRISTINEGIORDANO17
May 13, 2022
Was very satisfied with all the work that was done, will be bringing it back for my next oil change. will be bringing it back for my next oil change. More
by TMLAUG333
Employees Worked With
