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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,351 Reviews
Call Service Center (262) 346-9894

1,351 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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February 22, 2022

Friendly service advisors and helpful support staff. Work is always completed timely and waiting room area was clean and comfortable. More

by BRANTLEY72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
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Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing! We look forward to seeing you again soon!

February 21, 2022

World class service. Only dealership I will ever take my vehicles to. John’s my guy More

by hager2345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing! We look forward to seeing you again!

February 21, 2022

Service was great. Every thing was taken care of correctly and in a timely fashion. More

by AARON3DEBAETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the review! Sounds like John did a great job with your vehicle. Safe travels!

February 21, 2022

It’s good, I would highly recommend it to friends and and family, staff was knowledgeable More

by sandraheyn52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Report | Print
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the positive feedback! We hope to be of service to you again!

February 16, 2022

Friendly service representatives and parts guy’s, but a simple oil change and tire rotation has run long both times I’ve taken my truck in for it tho. I’ve been told Wait time is an hour for this type of s More

by Cheyenne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts guy, Steve 5 stars
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Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to let us know about your experience, Cheyenne. We're sorry for any frustrations we may have caused you. Please contact our Service Manager, Joe Hohmann at 262-338-3379 if there's anything we can help with in the future!

February 16, 2022

It was a very quick and fun experience! In and out with in 4 hrs! Thanks More

by NUMBERONEDAD2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Brasted, Kayla Bell
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Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

This review made our day!

February 16, 2022

The service in the service Dept. was very friendly and very helpful. Service was done in a short amount of time. More

by Puschb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Report | Print
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words!

February 14, 2022

Barb is service went above and beyond to help me get Ford to cover some service work. My TCU needed to be re-programmed because my FordPass app wasn’t working. The tech got it figured out and Barb got Ford More

by Ajlewis1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind feedback!

February 12, 2022

they were very polite and helpful with my extended warrenty saving me money thank you barb for helping out More

by ABUCKLEY59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bell
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Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing! We're glad Barb was able to assist you with your warranty! We hope to see you again soon!

February 11, 2022

Angela Thomas Kept me informed on the progress, of my truck. Very Well Done. Thanks More

by LKParky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
angela thomas
Report | Print
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the feedback! Sounds like Angela did a fantastic job! Safe travels!

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