Barb Sauer
Barb Sauer at Gordie Boucher Ford Lincoln of West Bend
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Barb Sauer

Service Writer

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.8
183 Reviews
4.8

183 Reviews

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183 Reviews of Barb Sauer

April 26, 2024

Dealership Rating
Employee Rating

Staff is very courteous Thorough work. Beautiful facility. Customer service is excellent! I definitely recommend!! More

by Charmaine
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann

Apr 26, 2024

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

April 19, 2024

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Great service, explaining everything they find, everything they do, and what should be done for service and repairs. Appointments are on time. More

by RKRENTZ
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann

Apr 21, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

April 18, 2024

Dealership Rating
Employee Rating

Really like the people in the Service Dept, happy to see Bill back as Concierge, so friendly and helpful, along with Andres. John was pleasant and helpful as well. I paid $183 fornthe diagnostic, nothing wa More

by MARYSTEIN94
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Zieja , Monica .

Apr 19, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Mary! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

April 16, 2024

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Service department went way beyond my expectations to resolve the problems . Service writer, service manager, and service tech all took ownership and worked to get vehicle back on the road. Impressive - More

by JAMES_AWE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann

Apr 17, 2024

Gordie Boucher Ford Lincoln of West Bend responded

James, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

April 06, 2024

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Great Service done in very timely & satisfying fashion😜🤙🤙Definitely caring about the customers & quality of work done🤙🤙 More

by cdreher22
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann

Apr 07, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if John, Joseph, and our team can further assist.

April 06, 2024

Dealership Rating
Employee Rating

Pleasantly uneventful. People were very courteous. Clean waiting room. Good snacks. Quick and easy access More

by HANDEJOHNSON
Recommend Dealer
Yes
Apr 07, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 20, 2024

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Was ready to start on time and completed in time estimate given. I continue to be happy with their service. More

by NICOLECONRADSON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Wayne Zarling

Jan 22, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Hi Nicole, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 17, 2024

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Employee Rating

Service always does a great job and I really like the video of what they were doing on my truck the last time I had it in I'd recommend them all the time More

by tony keller
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Recommend Dealer
Yes
Jan 20, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Hi Tony, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

January 17, 2024

Dealership Rating
Employee Rating

So far the repair looks good. Only issue is the windshield wiper fluild used when oil change was done, is has been frozen in this cold weather. More

by Ejl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann

Jan 20, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

December 02, 2023

Dealership Rating
Employee Rating

Best dealership/ service dept around . . great people ! I won't take our cars anywhere else More

by JEANKRAUS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 04, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Hi, we are confident you will always receive nothing but the best at our dealership. Your experience is our priority! We do hope we can be of assistance in the future. Take care!

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