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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,349 Reviews

1,349 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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December 30, 2021

Oil change was fast and service people were friendly. Good visit. Always keep you updated. More

by rei4smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the great feedback!

December 27, 2021

John was terrific. Car was washed and communication was good. Much improved service compared to past More

by Lorispride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for noticing! We appreciate the business!

December 24, 2021

Great customer service! Always done the right way. I need seven more words. Review done. More

by PETERBREIMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Haha! That 15-word requirement can be a killer! Thanks for the review!

December 23, 2021

My 1st experience with Boucher. Professional, they did what they said they would do. The dealership was clean and seemed to be well managed. More

by dawerners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Awesome to hear! Thanks! :)

December 22, 2021

Prompt service; attention to detail; friendly people willing to help. Nice lounge area for waiting. More

by j_kallenbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Obermeier
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

We love to hear that! Thank you!

December 21, 2021

Like the dealership. Before the detailing I would say Like the dealership. Before the detailing I would say the staff was friendly and helpful. Was not happy with the job they did on the detailing, More

by CRAIG.SEIDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Zieja
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to speak with our service manager about your last visit. Please reach out if there is anything more we can do for you!

December 21, 2021

Overall good experience except the way inflated costs for an extended warranty that you offer. Really wonder how those cost are calculated or if that is how you make more money off people. More

by KRISTINE.SCHMIDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bell
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you!

December 20, 2021

Customer Service was great and everyone was very friendly. I didn't have to wait very long for my appointment to begin. More

by tricia.a.timmers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you!

December 17, 2021

As a senior customer I was very pleased to work with Angela Thomas. She was very professional and friendly. More

by QUIRKMARLENE
Recommend Dealer
Yes
Employees Worked With
Angela Thomas
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

We love to hear that! Thank you!

December 17, 2021

Service was very timely. Love the reception area, enjoy the coffee! Enjoyed getting into a clean car with new tires! More

by KATEWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for noticing! We appreciate the business!

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