Gordie Boucher Ford Lincoln of West Bend - Service Center

Check in Was fast and work and check out went smooth .No problems was notified of dirty oil filter. problems was notified of dirty oil filter. More

Service department is good, but my car in the past wasn’t diagnosed right the first time and had to pay for something that didn’t need to be fixed. Had to spend and extra $185.00 that didn’t need to be spent diagnosed right the first time and had to pay for something that didn’t need to be fixed. Had to spend and extra $185.00 that didn’t need to be spent More

Making the appointment was east.No waiting, drive my Making the appointment was east. No waiting, drive my F150 right in. Service was great. Staff was friendly. Easy in and out. Enjoyed the experience Making the appointment was east. No waiting, drive my F150 right in. Service was great. Staff was friendly. Easy in and out. Enjoyed the experience. More

Was a great experience, will go back again. Did not have to wait very long for the works package to wait very long for the works package More

The Works service includes a car wash and they specifically asked if I wanted one. I said yes. Later, after they finished, on the drive home - I realized they never washed my car. Not a big deal, specifically asked if I wanted one. I said yes. Later, after they finished, on the drive home - I realized they never washed my car. Not a big deal, right? But if they skipped the wash... it just makes you wonder what else they may have skipped... More

Service at the site is superb! No complaints at all. Trying to schedule a service appointment on the website is always a pain. Does not work. Chat is very slow - to the point where I type in "Hell all. Trying to schedule a service appointment on the website is always a pain. Does not work. Chat is very slow - to the point where I type in "Hello" to see if the person is still there. More

John was a great help on our repairs! Quick service and great communication. Thank you!! great communication. Thank you!! More

Gordie Boucher West Bend has been an invaluable asset to my company. From Angie Minor our Service Writer to the new Service Manager Joseph Hohmann and their team of Technicians. On every occasion, they have my company. From Angie Minor our Service Writer to the new Service Manager Joseph Hohmann and their team of Technicians. On every occasion, they have been professional, courteous and accommodating. More

Angela Thomas was the best Service Advisor I've had....ever! She was polite, friendly, happy, & very competent. She explained everything thoroughly and really seemed like she wanted to help in an had....ever! She was polite, friendly, happy, & very competent. She explained everything thoroughly and really seemed like she wanted to help in any way she could. More

Very fast and courtesy people. I was hour in half early and was done in 45 minutes. and was done in 45 minutes. More