Gordie Boucher Ford Lincoln of West Bend - Service Center

Joe reached out to me to clear up a misunderstanding which was much appreciated. I look forward to bringing my vehicle back in the future. which was much appreciated. I look forward to bringing my vehicle back in the future. More

Service was what I would expect from the dealer. The folks I dealt with were friendly and courteous. The car was serviced in a reasonable amount of time. folks I dealt with were friendly and courteous. The car was serviced in a reasonable amount of time. More

I was treated extremely well from the service dept. John communicated all phases of my needed service and followed up on a few requests that I made. communicated all phases of my needed service and followed up on a few requests that I made. More

Extremely pleased with the Boucher staff and service. I have been coming to Gordie Boucher since I moved to West Bend from Milwaukee. Total Satisfaction. have been coming to Gordie Boucher since I moved to West Bend from Milwaukee. Total Satisfaction. More

Did not oversell what needed to be done. Service was good. They did miss an issue but made it right when it was pointed out. The only improvement area would more communication. I had to call dealership good. They did miss an issue but made it right when it was pointed out. The only improvement area would more communication. I had to call dealership to get updates and it seemed internal communication was limited. I'm guessing it was due to the amount of work and short staff. Even with that, it was not a big problem. My vehicle was fixed, people were friendly, and it was cost effective! Overall, a good experience! More

Oil change was good. Was quoted a certain amount due to amount of oil required in the car. Ended up service rep was wrong on the # of quarts of oil, so it costed more. He gave a 15% discount because of tha amount of oil required in the car. Ended up service rep was wrong on the # of quarts of oil, so it costed more. He gave a 15% discount because of that. I was happy he did that. More

they managed to get me in for service. The crew was very accommodating to a handicap person' Great professional service, and thank you very much. To bad the car I wanted to see was sold the night before. accommodating to a handicap person' Great professional service, and thank you very much. To bad the car I wanted to see was sold the night before. More

Everything worked out very good very happy I would recommend anyone and everyone to get there car fixed at this location actually I would give them 10 stars recommend anyone and everyone to get there car fixed at this location actually I would give them 10 stars More

Everyone helpful, competent, and polite. Appreciated very timely service and the shuttle. More words are not needed so question twenty five minimum. I was thoroughly satisfied with the service timely service and the shuttle. More words are not needed so question twenty five minimum. I was thoroughly satisfied with the service More

The works oil change and tire rotation done in a timely manor. I had questions that were researched and answered to my satisfaction. Very happy with service department and I will return. manor. I had questions that were researched and answered to my satisfaction. Very happy with service department and I will return. More