Gordie Boucher Ford of Kenosha

Friendly Stress Free Experience I walked through the door with an idea of exactly what I wanted. They listened and not only did I get everything I wanted, I got so much more. Everyo I walked through the door with an idea of exactly what I wanted. They listened and not only did I get everything I wanted, I got so much more. Everyone was so friendly and made what I thought would be an extremely stressful experience one of the best buying experiences of my life. Well done!! More

More hours needed My opinion is this dealership has moved up in ratings but I wish they would service vehicles later into the day. Most people work during the day and My opinion is this dealership has moved up in ratings but I wish they would service vehicles later into the day. Most people work during the day and we need a time that is conducive to OUR needs, the consumer the ones that pay your bills. More

thankyou Rick Higgins Rick goes out of his way to bring me a loaner vehicle and bring my truck in to have it serviced and then brings it back to me that evening, nobody I k Rick goes out of his way to bring me a loaner vehicle and bring my truck in to have it serviced and then brings it back to me that evening, nobody I know does that for his customer, Rick is the reason I bought my truck from you , thankyou Rick More

New vehicle issues cannot be not addressed Labor rate for remote start installation is outrageous. Dealer cannot reproduce issues so resolution is not possible. Had vehicle for 3 days. Fluids w Labor rate for remote start installation is outrageous. Dealer cannot reproduce issues so resolution is not possible. Had vehicle for 3 days. Fluids were not topped off. More

Absolutely terrible repair service The service person at the check in desk has been great to work with. Have no idea who worked on my truck or if they even did for the two days it was t The service person at the check in desk has been great to work with. Have no idea who worked on my truck or if they even did for the two days it was there. The right rear door that wouldn't open was why I brought it in and was not repaired. They suggested the 60,000 mile service ($700) which I did and included an oil change which the finished work order said was done. However the oil change sticker in the top left corner of the windshield was not changed. Makes me wonder what if anything was done for 700 dollars... Going back again Monday.... More

Bought Car, and then found out it was in accident The dealer helped me find exactly what I was looking for.... We had a great experience with Jennifer and Alex. They were easy and pleasant. Once we The dealer helped me find exactly what I was looking for.... We had a great experience with Jennifer and Alex. They were easy and pleasant. Once we got the car home, we made appt to have front windows tinted and the car winterized at the body shop. When the body shop got the car, they called my husband back to look at the damage on the car. It was in some sort of car accident. It was about $2500 worth of damage. After looking at the pictures prior to our purchase, now that you know what you are looking for-you can see some of damage. Not to mention, they "certified" the car, which according to Ford's certification program means inside and out 172 point inspection. If they did in fact do the inspection-they would not have missed the damage. And they have no desire to work with us to get this repaired. Understandable that its a used 2019 Explorer, however, we shouldn't have to now pay $2500 to repair the side that was damaged after a $55k sticker price. And the car has been in the shop four times, towed once, and we hadn't even had the car 60 days. Pretty disappointed, especially after the great experience with Jennifer and Alex. More

Quick and Knowledgeable The service I received was faster than the estimated time and everyone was very nice. I purchased my vehicle there 4 months ago and that was a wonderf The service I received was faster than the estimated time and everyone was very nice. I purchased my vehicle there 4 months ago and that was a wonderful experience as well. I will continue to use them for future needs and would recommend them to anyone looking to purchase a car. More

Great Truck! Great Price! I purchased a 2019 Ford F-150. It is a great Truck with a great price! The sale and deal was flawless. The salesman took care of everything i needed. I purchased a 2019 Ford F-150. It is a great Truck with a great price! The sale and deal was flawless. The salesman took care of everything i needed. The Financing was perfect. Could not Have been a better experience. Very Happy Customer here, thank you! More

Oil change Awesome service from the time I drove in until I left. Great customer service. Definitely recommend this place for your car service. Great coupons Awesome service from the time I drove in until I left. Great customer service. Definitely recommend this place for your car service. Great coupons provided More

Dealership experience has been fantastic. No pressure to buy helpful staff knowledgeable staff and a great selection of vehicles.Sanford McLaughlin has been very Helpful knowledgeable and friendly to deal w buy helpful staff knowledgeable staff and a great selection of vehicles.Sanford McLaughlin has been very Helpful knowledgeable and friendly to deal with. More