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Gordie Boucher Ford of Kenosha

Kenosha, WI

4.6
1,950 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 1,950 reviews

November 14, 2022

Good service. I wish they had more time slots open for quicker service: oil changes More

by HERNANDEZRCMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Nov 15, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 13, 2022

Advertised a transit van at MSRP price. I called to confirm availability. Yes it is available. Asked for an out the door price and was told there was a $15000 “ market rate adjustment”, but More

by Tombird2
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Donnie Thomas
Nov 17, 2022 -

Gordie Boucher Ford of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to give us a call directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sal Pappalardo, General Manager 262-697-0700

November 13, 2022

I clicked with Joshiwa right away! He helped me purchase my Bronco and was very helpful. More

by MIC.LACHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshiwa Allen
Nov 14, 2022 -

Gordie Boucher Ford of Kenosha responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gordie Boucher Ford of Kenosha!

November 13, 2022

They were prompt helpful. They took care of Some concerns we had to make sure we were satisfied with our purchase. Everyone was nice and worked together to make sure we were More

by ADESMONIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sanford McLaughlin, Justin Fullmer
Nov 14, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 11, 2022

Easy to book a service appointment; always great, timely and courteous service here; and, they'll wash the car if you want them to! More

by PITNEYFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon!

November 09, 2022

Todd, Rebecca and the entire staff in the fleet department are the only group I’ll take my super duty to. I had another local shop doing my maintenance and they told me I needed a complete front en More

by marcstewart1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Miller, Todd, the entire fleet department
Nov 09, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review, Marc. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 09, 2022

It was great working with both Wade and Justin. Good customer experience with both gentlemen More

by TGARDNER3
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wade Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Fullmer
Nov 09, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for choosing Gordie Boucher Ford of Kenosha! Congrats on your new purchase, and let us know if we can be of any more assistance!

November 09, 2022

Service is always professional. I really appreciate their communication. I now use them exclusively for my vehicles service needs. More

by BRANDLE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha; we look forward to having you as one of our valued customers for many more years to come!

November 09, 2022

Service department was excellent but the cashier is new and knows nothing. The lady that came down to help the cashier was dressed unprofessional and was very rude with no customer service skills. I had to More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Gordie Boucher Ford of Kenosha responded

Adam, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Belal Barakat, Service Manager 262-697-0700

November 03, 2022

Great service Bradford and the crew always make you feel important and make sure all is taken care of on a timely basis if possible Thanks to them for a great experience More

by SKREZINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words for Bradford and the team, and for taking the time to leave us this wonderful feedback!

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