Gordie Boucher Ford of Kenosha - Service Center

They checked off that my horn was ok, it is not working! Makes me question what they actually did. It concerns me very much, wow Makes me question what they actually did. It concerns me very much, wow More

My wife and I have purchased three vehicles from your dealership and were very pleased. The last vehicle purchased had a few issues to which Tristan and Mike assured me they would take care of. I was iss dealership and were very pleased. The last vehicle purchased had a few issues to which Tristan and Mike assured me they would take care of. I was issued a loaner vehicle while mine was being repaired. Everyone was very nice and accommodating. Regular phone contact to keep me informed as to the status on my vehicle. Thank you to everyone involved. Sincerely J.D. Drysdale. More

great service they et to you as soon as you pull up to the service door. they keep you inform on what is going on. from the service writer to the person doing the w they et to you as soon as you pull up to the service door. they keep you inform on what is going on. from the service writer to the person doing the work More

There When I Needed Them My experience with Boucher Ford Service Center was outstanding. I purchased the vehicle a couple;e months earlier and a problem with the air condition My experience with Boucher Ford Service Center was outstanding. I purchased the vehicle a couple;e months earlier and a problem with the air conditioning occurred and they got me scheduled immediately, providing me with a loaner vehicle, and kept me informed all along the way. Bradford Titone was very knowledgeable, organized and supportive on what could have been a stressful experience. I highly recommend Mr. Titone and look forward to working with him in the future. More

new battery installed. Bradford was great. Kept us informed every step of the way. Made sure we got a decent deal. The whole process took about 45 minutes. We have been deal Bradford was great. Kept us informed every step of the way. Made sure we got a decent deal. The whole process took about 45 minutes. We have been dealing with Boucher since 2005 and outside of a couple of glitches the service experience has been fairly painless. Since your not hooked up with Enterprise any more it would be great if you could rent cars for service customers. More

Staff was courteous and efficient. Work performed in a timely manner. Would highly recommend service department. Appointment scheduled without delays and convenient available times. End timely manner. Would highly recommend service department. Appointment scheduled without delays and convenient available times. End More

Very good job. Also appreciated them fitting me in with short notice. I also like the attention to detail with the COVID 19 virus. Waiting room was set up for social distancing short notice. I also like the attention to detail with the COVID 19 virus. Waiting room was set up for social distancing More

Called and was in to have work done on my Escape the same day. They kept me informed of what was going on and they were courteous. day. They kept me informed of what was going on and they were courteous. More

Scheduled maintenance and minor recall items on my 2019 F150 Completed all work in the time they told me. Bradford was extremely courteous, informative and attentive to details Excellent customer service by Br Completed all work in the time they told me. Bradford was extremely courteous, informative and attentive to details Excellent customer service by Bradford and entire Boucher team! More

Wonderful customer service! They were even able to deliver my car to me after the repair during the quarantine! Bradford in the service area kept in touch with me as to the progress of my vehicles rep deliver my car to me after the repair during the quarantine! Bradford in the service area kept in touch with me as to the progress of my vehicles repair needs throughout the process. More